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Domain Due Diligence
Report for Orlandosentinel.com

Report Date December 18, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Orlandosentinel.com is the official website of the Orlando Sentinel newspaper, providing breaking news and local coverage for Orlando and Central Florida. The site receives about 1.9 million monthly visits, mainly from the United States, with strong direct and search traffic. It uses reputable infrastructure with major ad technologies and analytics platforms. The domain is well-established since 1995 and secured with a valid SSL certificate. However, consumer reviews reveal numerous complaints about subscription billing, delivery issues, and customer service responsiveness. The website is not blacklisted and appears safe, but users should be aware of the persistent customer service issues and carefully review subscription terms before committing.

Confidence Score
83%

Risk Insights

📰

Established News Source with Strong Brand

Domain created in 1995 and holds a registered trademark.
Receives nearly 2 million monthly visits mostly from the US.
Runs on professional ad tech and analytic platforms.
🛡️

No Known Technical Threats

Clean domain with no blacklist detections.
Valid, current SSL certificate supports secure connections.
Uses reputable DNS and hosting services.
⚠️

Customer Service and Billing Concerns

Multiple negative reviews about subscription and delivery service.
Many BBB complaints regarding billing and auto-renewal issues.
Reports of persistent unwanted marketing emails.

Contradictory Signals

While the website is authentic and technically sound, its billing and customer service practices generate user dissatisfaction.

Signal A: Strong domain history and technical setup

Signal B: High volume of consumer complaints and poor service reputation

Category Scores

Identity 90/100
Reputation 50/100
Technical 85/100
Content 80/100
Legal 85/100
Business Validity 50/100

Red Flags & Warnings

  • High number of customer complaints related to subscription billing and customer support on BBB and review sites.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 90/100
Passed

"Long domain age indicates established operation and ownership consistency."

Reason: Domain created in 1995 and registered via reputable GoDaddy registrar.

SSL Certificate Validity and Security

Score: 90/100
Passed

"Ensures encrypted communication and trustworthiness of the site."

Reason: Valid SSL certificate issued recently with strong signature algorithm ecdsa-with-SHA384.

Web Traffic and Geography

Score: 85/100
Passed

"Indicates legitimate high traffic and regional focus as expected for local news."

Reason: 1.9 million monthly visits primarily from US with strong direct and search traffic.

Use of Modern Technologies

Score: 90/100
Passed

"Reflects professional website infrastructure and monetization practices."

Reason: Site uses industry standard ad tech, analytics, CDN, and tracker services, all reputable.

Blacklist and Safe Browsing Status

Score: 95/100
Passed

"No detected malware, phishing, or scam threats related to the domain."

Reason: No listings found on crypto scam or Google Safe Browsing blacklists.

Trademark Ownership Confirmation

Score: 90/100
Passed

"Proves brand authenticity linked to the website."

Reason: Registered trademark for ORLANDOSENTINEL.COM with consistent legal ownership.

Consumer Complaints and Reviews

Score: 30/100
Failed

"Raises caution due to business practice issues impacting user satisfaction."

Reason: Frequent complaints about subscription service, billing, and customer support frustration.

Your Next Steps

  • 1
    Check subscription terms carefully before enrolling.
  • 2
    Monitor billing and keep records of cancellation requests.
  • 3
    Consider reading consumer reviews to understand risks related to delivery and customer support.
  • 4
    Use standard protections against email spam due to reports of persistent marketing emails.
  • 5
    Verify domain authenticity through official channels if unsure.

Evidence & Citations

🕵🏻 Keep investigating

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