Recommendation

Proceed

Overall Summary

Safe

Why we think so

O'ReillyAuto.com is a well-established automotive parts retailer with an extensive online presence and over 16 million monthly visits primarily from the U.S. The site uses robust technology platforms and has a wide footprint with more than 6,000 physical stores. Despite this, customer reviews reveal frequent complaints about service quality, incorrect parts, and refund mishandling. Additionally, O'Reilly warns customers of external scams using their brand to steal information. Legal disputes involving workplace issues and consumer protection have been reported, but there is no evidence of oreillyauto.com itself being fraudulent or participating in scams directly. Overall, the domain shows strong technical, reputation, and identity signals consistent with a legitimate business, though customers should remain cautious of poor service experiences and avoid third-party scams impersonating the brand.

Confidence Score

83%

Risk Insights

🚗

High Traffic Volume 🛠️

Around 16.4 million visits per month in the U.S.

Popular among automotive parts shoppers.

Ranks ~3,200 globally.

📧

External Scam Risks ⚠️

Scammers use O'Reilly branding in phishing emails.

Customers warned to verify website authenticity.

No direct fraud linked to oreillyauto.com.

Contradictory Signals

The company is legitimate but has significant consumer dissatisfaction and legal challenges.

Signal A: Strong domain legitimacy and technical security.

Signal B: Customer complaints and legal disputes indicating service and business practice issues.

Category Scores

Identity 90/100

Reputation 75/100

Technical 95/100

Content 80/100

Legal 60/100

Business Validity 85/100

Red Flags & Warnings

Repeated customer complaints about incorrect parts, refund delays, and poor customer service show risks in transaction experience.
Legal disputes regarding workplace discrimination and consumer protection violations reduce overall trustworthiness on corporate practices.

🔎 Detailed Checks & Analysis

Domain Popularity and Traffic

Score: 90/100

Passed

"Strong indicators of legitimate and stable usage."

Reason: The site has significant monthly traffic (~16.4M) ranking ~3,200 globally, confirming it is a well-used platform.

Technical Infrastructure

Score: 95/100

Passed

"No technical red flags detected; domain security is up to date."

Reason: Uses reputable SSL certificates and major CDN and hosting providers, indicating secure and reliable infrastructure.

Contact and Identity Verification

Score: 85/100

Passed

"Verified contact information strengthens trust."

Reason: Official emails and multiple phone contacts are present, matching the corporate identity.

Blacklist and Phishing Status

Score: 90/100

Passed

"Domain is clean from known phishing or malware flags."

Reason: No listings on crypto scam or Google Safe Browsing blacklists.

Legal and Consumer Issues

Score: 60/100

Failed

"Issues do not suggest fraud, but caution around customer relations is warranted."

Reason: Several legal disputes and consumer complaints exist, primarily around customer service and workplace practices.

Your Next Steps

1

Verify all communications and purchases come directly from oreillyauto.com to avoid falling victim to impersonation scams.
2

Review product details carefully before purchase to minimize incorrect parts issues.
3

Report any suspicious emails claiming to be from O'Reilly Auto Parts to their official privacy@oreillyauto.com address.
4

If issues arise with orders or refunds, contact official customer support channels rather than third parties.
5

Monitor legal or consumer protection notices for ongoing updates related to O'Reilly Auto Parts.

Evidence & Citations

Domain and Technology Profile for oreillyauto.com
Provides domain traffic, technology stack, and technical details.
Traffic and Demographics for oreillyauto.com
Offers monthly visits, top countries, engagement metrics, and traffic sources.
WHOIS, DNS and SSL certificate data for oreillyauto.com
Details on domain registration, SSL status, DNS records.
Customer Complaints and Scam Warnings Related to O'Reilly Auto Parts
Contains reports of poor service and warnings about external scams.
O'Reilly Auto Parts Scam Warning Page
Company's official warning about impersonation scams targeting customers.

🕵🏻 Keep investigating

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