Domain Due Diligence
Report for Orange.fr
Why we think so
Orange.fr is a leading French telecommunications website highly visited with about 165 million monthly visits, mainly from France (over 98%). It uses a broad range of established web technologies and advertising platforms, supporting functions like email and customer assistance. The domain is secured by a valid DigiCert SSL certificate and has a long operational history. Official trademarks are registered under Orange Brand Services. The site’s physical presence is confirmed with numerous legitimate retail locations in France, including high-rating stores such as one in Carcassonne. News sources report recent cyber incidents affecting Orange but the official site remains secure and trusted. However, customer reviews reveal ongoing issues with service quality and billing, along with phishing attempts exploiting the brand name. A notable €50 million fine was imposed in 2024 by French data protection authorities for cookie and email advertising practices. Overall, orange.fr is authentic and widely used, but caution and awareness of reported scams and service complaints are advised.
Risk Insights
High Traffic from France
Regulatory Fine for Email Ads
Phishing Risk to Users
Contradictory Signals
Orange.fr is a real, regulated service but users face service and security challenges in practice.
Signal A: Site is officially legitimate and secure
Signal B: Numerous customer complaints and phishing attacks reported
Category Scores
Red Flags & Warnings
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Significant number of customer service complaints indicate unresolved user issues and dissatisfaction.
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Reported phishing and scam attempts leveraging the orange.fr brand increase risk to users.
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Regulatory fine for cookie and email advertisement violations shows prior compliance failures.
🔎 Detailed Checks & Analysis
Domain Legitimacy
Domain Legitimacy
"Strong presence in France confirmed by traffic data and domain infrastructure."
Reason: The domain orange.fr is widely recognized, with a high global and national rank, and secured by a valid SSL certificate.
Brand Ownership
Brand Ownership
"USPTO trademark records show multiple live registrations for Orange-related marks."
Reason: Registered trademarks and consistent branding point to legitimate ownership and use of the Orange name.
Security and Technical Integrity
Security and Technical Integrity
"No phishing or malware detections directly on orange.fr according to multiple sources."
Reason: No presence on scam blacklists and valid secure certificate attest to technical safety.
User Feedback and Reputation
User Feedback and Reputation
"Reviews reveal serious issues in support responsiveness and billing practices."
Reason: Customer complaints about service quality and scam phishing impersonations reduce overall reputation score.
Legal and Regulatory Status
Legal and Regulatory Status
"No ongoing unresolved legal actions threaten site operations."
Reason: The site is subject to regulatory enforcement including a high-profile CNIL fine, but has complied with mandates.
Your Next Steps
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1Use two-factor authentication when accessing orange.fr email accounts to reduce phishing risk.
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2Carefully verify URLs in emails claiming to be from Orange to avoid scams.
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3Monitor official sources for updates on data protection compliance and cyber incident resolutions.
Evidence & Citations
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Orange Telecom: Latest Consolidated Results
Shows ongoing corporate activity and transparency in financial reporting.
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French Data Protection Authority Fines Orange €50 Million
Details regulatory enforcement actions related to privacy and advertising.
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Phishing attacks increase after Orange France cyberattack
Reports on cybersecurity incidents affecting Orange customers.
🕵🏻 Keep investigating
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