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Domain Due Diligence
Report for Okx.com

Report Date October 6, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

OKX (okx.com) is a high-traffic, long-established cryptocurrency exchange with strong technical infrastructure and public contact channels, but it also has major regulatory and reputation concerns. Traffic and tech signals: ~25.8 million monthly visits, global rank ~1,885, Cloudflare/CDN and AWS hosting, and valid TLS. Identity signals: domain registered in 2001 and public support emails and social profiles are present. Red flags: in 2025 OKX pleaded guilty in the U.S. to operating as an unlicensed money transmitter and agreed to roughly $504M in penalties, and many user complaints mention frozen accounts and denied withdrawals. Not currently flagged by Safe Browsing or crypto-blacklist tools, so the site itself looks operational — however, the legal/AML findings and frequent customer disputes raise real risk for users. Verdict: treat OKX as ⚠️ Suspicious / Uncertain — proceed only after careful verification and with limited funds.

Confidence Score
68%

Risk Insights

⚠️

High traffic but high regulatory risk

~25.8M monthly visits and strong tech stack show scale and investment.
2025 U.S. guilty plea and large penalty create ongoing compliance risk.
Users report account freezes and withdrawal problems — test carefully before large transfers.

Contradictory Signals

The site is clearly a large, operational exchange, but regulatory findings and persistent complaints mean legitimacy does not equal low risk for users.

Signal A: Strong technical and traffic signals (high visits, enterprise hosting).

Signal B: Severe regulatory penalties and numerous user complaints about frozen funds.

Category Scores

Identity 75/100
Reputation 30/100
Technical 90/100
Content 80/100
Legal 20/100
Business Validity 60/100

Red Flags & Warnings

  • Guilty plea and large U.S. penalty (~$504M) for unlicensed money transmission and weak AML controls.
  • Multiple verified user reports alleging frozen accounts, denied withdrawals, and difficult dispute resolution.
  • Findings that the platform was used to launder large sums historically and that AML controls were insufficient.
  • Documented targeted account compromises and social-engineering attacks resulting in asset losses for some users.

🔎 Detailed Checks & Analysis

WHOIS / Domain age

Score: 85/100
Passed

"Long registration (2001) and recent WHOIS updates indicate an established domain; registrant privacy is via an identity-protection service but DNS and MX records are configured correctly."

Reason: Domain registered in July 2001 and remains actively maintained; this supports a stable identity over two decades.

SSL / Transport security

Score: 90/100
Passed

"Certificate valid period and wildcard certificate are present; no immediate TLS misconfiguration was reported in records."

Reason: TLS certificate is valid and issued to *.okx.com, with modern signature algorithm (RSA-SHA256).

Traffic & scale

Score: 90/100
Passed

"Traffic sources are predominantly direct (~84%) with meaningful search and referral presence; pageviews and time-on-site metrics suggest active user engagement."

Reason: High monthly visits (~25.8M) and global rank (~1,885) show the site is heavily used and widely recognized.

Blacklist / phishing status

Score: 85/100
Passed

"Absence from these lists means the domain is not currently flagged as hosting malware or phishing in these data sources; still check browser warnings and third-party blacklists regularly."

Reason: No matches found on the provided crypto blacklist and Google Safe Browsing reported no active threats.

Contact & support transparency

Score: 70/100
Passed

"Support emails (support@okx.com, okb@okx.com) and phone numbers appear on-site; presence of official social accounts improves verifiability but does not guarantee good customer service."

Reason: Official support emails and multiple social channels are published, which aids contactability.

Reputation & user feedback

Score: 30/100
Failed

"Review sites show low average ratings and multiple detailed complaints; these are mixed with platform statements and legal outcomes, so treat user reports as a significant negative signal."

Reason: Many user reviews and complaints allege frozen accounts and inaccessible funds, indicating serious operational or support problems for some customers.

Legal / regulatory risk

Score: 15/100
Failed

"U.S. authorities allege prolonged unlicensed money-transmission activity and insufficient AML safeguards; the enforcement outcome materially increases counterparty and regulatory risk."

Reason: Recent U.S. enforcement: guilty plea and large monetary penalties for operating without required registration and weak AML controls.

Your Next Steps

  • 1
    If you plan to use OKX, verify regulatory status for your country and check whether a local licensed entity covers your jurisdiction.
  • 2
    Deposit only small test amounts at first and enable strong account security: hardware 2FA, unique passwords, and withdrawal whitelists.
  • 3
    Search recent news and official OKX disclosures about the 2025 plea and remediation steps; confirm whether remedies (e.g., compliance monitoring) are in place.
  • 4
    Avoid transferring large sums until you’re satisfied with identity controls and dispute/withdrawal policies; keep records of communications.
  • 5
    Report any suspected fraud or unauthorized withdrawals to your local regulator and to OKX support (use the official support@okx.com channel) and preserve logs/screenshots.

Evidence & Citations

🕵🏻 Keep investigating

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