Domain Due Diligence
Report for Nayapay.pk
Why we think so
NayaPay is a licensed fintech platform in Pakistan offering digital wallets, bill payments, and money transfers. It enjoys good app ratings (4.1–4.2 stars) and regulatory backing from the State Bank of Pakistan. Users appreciate its clean interface, virtual Visa card, and local to international payment features. However, some face issues with customer support responsiveness, account blocks, card delivery, and unauthorized charges. There's no evidence of widespread scams or legal disputes. Overall, NayaPay appears legitimate but with typical fintech service challenges.
Risk Insights
Strong Regulatory Backing
Mixed User Experience
Clean Technical Safety Signals
Contradictory Signals
Low website traffic may reflect reliance on app platforms rather than indicating legitimacy issues
Signal A: Good regulatory status and clean blacklist checks
Signal B: Zero reported web traffic and engagement on SimilarWeb
Category Scores
Red Flags & Warnings
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Several users report delayed or unresponsive customer support, especially for complaints about blocked accounts or refunds.
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User complaints include unexpected account blocking and card delivery issues, which can affect service reliability.
🔎 Detailed Checks & Analysis
Domain traffic and engagement
Domain traffic and engagement
"This may lower technical trust but does not indicate fraud."
Reason: No measurable website visits or engagement detected by SimilarWeb, likely reflecting app-based usage.
Contact information and transparency
Contact information and transparency
"Good transparency helps user trust."
Reason: Official phone numbers and active social media profiles are available, supporting legitimacy.
Regulatory status check
Regulatory status check
"Strong regulatory compliance lowers risk."
Reason: NayaPay is licensed as an Electronic Money Institution by Pakistan's State Bank without known enforcement issues.
Scam and blacklist status
Scam and blacklist status
"The domain is considered safe by multiple technical sources."
Reason: No listings on scam or phishing blacklists and no Google Safe Browsing risk detected.
User reviews and reputation
User reviews and reputation
"User feedback indicates service issues but no fraud pattern."
Reason: App stores show mostly positive reviews with some service complaints but no widespread scam claims.
Legal and dispute records
Legal and dispute records
"The legal standing supports legitimacy and trustworthiness."
Reason: No public lawsuits or major disputes involving NayaPay or its parent company found.
Your Next Steps
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1Use official app stores for downloads to avoid fake versions.
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2Enable two-factor authentication and keep your PIN/OTP private for security.
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3Keep records of important transactions and receipts for dispute resolution.
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4Be cautious with recurring international subscriptions to avoid unexpected charges.
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5Contact NayaPay support or State Bank of Pakistan for unresolved issues or suspicious activity.
Evidence & Citations
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NayaPay generally has good app ratings but some recurring complaints about support and account blocks
Summarizes user feedback, ratings, and common complaints on multiple platforms.
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Nayapay.pk scam report overview with regulatory and user review details
Details regulatory licensing, trust indicators, and scam report investigation.
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Nayapay secured $13 million funding and launched global QR payments
News articles supporting business activity and legitimacy.
🕵🏻 Keep investigating
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