WebVetted Beta
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Nastygal.com is a long-established online fashion retailer with monthly traffic around 518,000 visits, primarily from the US. Owned by Boohoo Group since 2017 after bankruptcy, it uses reputable web technologies and has valid SSL certificates, indicating technical legitimacy. However, numerous customer complaints highlight serious issues in product quality, delivery, refunds, and customer service. The brand faces class-action lawsuits over deceptive pricing and has a history of employment disputes and IP litigation before Boohoo's acquisition. While the site itself is not flagged as a scam in technical checks, the customer experience poses significant risks.

Confidence Score
55%

Risk Insights

⚠️

Established Domain, Yet Troubled Reputation

Domain active since 2004 with strong technical setup.
Owned by Boohoo Group, a known fast-fashion operator.
Customer complaints mainly about service and product quality issues.
📉

Legal Issues Highlight Pricing Transparency Concerns

Class action lawsuits over fake sale pricing.
Allegations of inflated original prices mislead consumers.
Settlement includes gift card compensation to affected customers.

Contradictory Signals

Technically legitimate but customer service failures dominate user experience.

Signal A: Site uses reputable technology and valid SSL certificates

Signal B: Many customers report non-delivery and refund failures

Category Scores

Identity 85/100
Reputation 30/100
Technical 85/100
Content 50/100
Legal 60/100
Business Validity 40/100

Red Flags & Warnings

  • Numerous complaints about order fulfillment, refunds, and customer service suggest significant reliability concerns.
  • Class action settlements for deceptive pricing raise questions about business practices' transparency.

🔎 Detailed Checks & Analysis

Domain Technical Health

Score: 85/100
Passed

"Domain uses reputable hosting AWS and security practices including SPF and DKIM records."

Reason: Registered since 2004 with verified ownership and valid SSL makes the domain technically sound.

Web Traffic & Popularity

Score: 80/100
Passed

"Traffic sources are balanced among direct, search, and referrals suggesting real user interest."

Reason: Monthly visits over 500K with US as leading traffic source indicate significant usage.

Customer Service & Reputation

Score: 25/100
Failed

"Many reviewers label it a scam due to unresolved issues and poor service experiences."

Reason: Multiple platforms report serious complaints about delivery, refunds, and support responsiveness.

Legal & Compliance Checks

Score: 60/100
Failed

"No active trademark conflicts or scam blacklist entries found."

Reason: Lawsuits over deceptive pricing and past employee disputes show legal risk and questionable business practices.

Safety & Security

Score: 75/100
Passed

"Security certificates are current and domain uses modern DNS security features."

Reason: No reported malware or phishing flagged by Google Safe Browsing and other standard checks.

Your Next Steps

  • 1
    If purchasing, prefer payment methods with purchase protection like credit cards or PayPal.
  • 2
    Keep documentation of all orders, deliveries, and correspondence for dispute resolution.
  • 3
    Be cautious of aggressive sale pricing and verify product quality upon receipt.
  • 4
    Monitor customer reviews for updates on service and refund experiences.
  • 5
    Consider alternative retailers if risk of refund or delivery issues is high.

Evidence & Citations