WebVetted Beta
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

myfreebird.com is an e-commerce site known for its Freebird® FlexSeries® Pro Blade Refill and electric shavers. It ranks about 19,257 globally with approximately 3.4 million monthly visits, mostly from the United States. The site uses trusted services like GoDaddy for hosting and Cloudflare for security, and offers multiple secure payment options such as PayPal, Visa, and Apple Pay. However, while the company claims over 45,000 happy customers and promotes shaving products with free shipping, independent consumer reviews reveal mixed experiences. Many complain about unauthorized subscription charges, difficult refunds, and unresponsive customer service, although some customers report satisfaction with product performance and customer support. No blacklists or phishing warnings are found, but users should exercise caution regarding subscription terms and monitor billing carefully.

Confidence Score
70%

Risk Insights

⚠️

Customer Complaints on Subscriptions

Many customers report unauthorized subscription enrollments.
Issues include unexpected charges and repeated product shipments.
Customers have difficulty cancelling and obtaining refunds.

Trusted Technical Setup

Uses established hosting and security providers like GoDaddy and Cloudflare.
Offers major credit card and PayPal payment options.
Has valid SSL certificate and standard DNS configurations.

Contradictory Signals

Despite having a well-set-up site and large visitor base, customer feedback highlights serious issues with subscription transparency and service.

Signal A: High domain traffic and legitimate technical infrastructure

Signal B: Negative customer reviews reporting possible deceptive subscription practices

Category Scores

Identity 80/100
Reputation 40/100
Technical 85/100
Content 65/100
Legal 75/100
Business Validity 60/100

Red Flags & Warnings

  • Multiple reports of automatic subscription enrollments and unauthorized charges from customers.
  • Frequent customer dissatisfaction due to unresponsive support and delays in refunds.

🔎 Detailed Checks & Analysis

Domain Technical and Infrastructure Signals

Score: 85/100
Passed

"Technical elements indicate a legitimate online business set-up without technical flags for scams."

Reason: Domain hosts on GoDaddy with Cloudflare and valid SSL; uses trusted payment and analytics providers.

Traffic Analysis and User Engagement

Score: 80/100
Passed

"Traffic profile is consistent with a popular commerce site in its niche."

Reason: High monthly visits (~3.4M), primarily from the US, with reasonable bounce rate and engaged users.

Customer Reputation Checks

Score: 35/100
Failed

"Customer sentiment is mixed to negative, largely due to business practices around subscriptions."

Reason: Numerous customer complaints about unauthorized subscriptions and poor customer service response.

Legal and Compliance Status

Score: 75/100
Passed

"No legal disputes or official investigations found in available data."

Reason: No trademark conflicts or scam blacklists detected; domain registered since 2014 with strong registrar policies.

Content Authenticity and Transparency

Score: 65/100
Passed

"However, user complaints indicate a gap between content claims and customer experience."

Reason: Official site content matches product descriptions; contact emails and company social media profiles appear legitimate.

Your Next Steps

  • 1
    Review subscription terms carefully before purchasing.
  • 2
    Monitor credit card statements to detect unauthorized charges.
  • 3
    Use payment methods with fraud protection like PayPal or credit cards.
  • 4
    Check independent review sites for current customer experiences.
  • 5
    Contact customer service promptly and keep records of communication.

Evidence & Citations