Domain Due Diligence
Report for Myfreebird.com
Why we think so
myfreebird.com is an e-commerce site known for its Freebird® FlexSeries® Pro Blade Refill and electric shavers. It ranks about 19,257 globally with approximately 3.4 million monthly visits, mostly from the United States. The site uses trusted services like GoDaddy for hosting and Cloudflare for security, and offers multiple secure payment options such as PayPal, Visa, and Apple Pay. However, while the company claims over 45,000 happy customers and promotes shaving products with free shipping, independent consumer reviews reveal mixed experiences. Many complain about unauthorized subscription charges, difficult refunds, and unresponsive customer service, although some customers report satisfaction with product performance and customer support. No blacklists or phishing warnings are found, but users should exercise caution regarding subscription terms and monitor billing carefully.
Risk Insights
Customer Complaints on Subscriptions
Trusted Technical Setup
Contradictory Signals
Despite having a well-set-up site and large visitor base, customer feedback highlights serious issues with subscription transparency and service.
Signal A: High domain traffic and legitimate technical infrastructure
Signal B: Negative customer reviews reporting possible deceptive subscription practices
Category Scores
Red Flags & Warnings
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Multiple reports of automatic subscription enrollments and unauthorized charges from customers.
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Frequent customer dissatisfaction due to unresponsive support and delays in refunds.
🔎 Detailed Checks & Analysis
Domain Technical and Infrastructure Signals
Domain Technical and Infrastructure Signals
"Technical elements indicate a legitimate online business set-up without technical flags for scams."
Reason: Domain hosts on GoDaddy with Cloudflare and valid SSL; uses trusted payment and analytics providers.
Traffic Analysis and User Engagement
Traffic Analysis and User Engagement
"Traffic profile is consistent with a popular commerce site in its niche."
Reason: High monthly visits (~3.4M), primarily from the US, with reasonable bounce rate and engaged users.
Customer Reputation Checks
Customer Reputation Checks
"Customer sentiment is mixed to negative, largely due to business practices around subscriptions."
Reason: Numerous customer complaints about unauthorized subscriptions and poor customer service response.
Legal and Compliance Status
Legal and Compliance Status
"No legal disputes or official investigations found in available data."
Reason: No trademark conflicts or scam blacklists detected; domain registered since 2014 with strong registrar policies.
Content Authenticity and Transparency
Content Authenticity and Transparency
"However, user complaints indicate a gap between content claims and customer experience."
Reason: Official site content matches product descriptions; contact emails and company social media profiles appear legitimate.
Your Next Steps
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1Review subscription terms carefully before purchasing.
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2Monitor credit card statements to detect unauthorized charges.
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3Use payment methods with fraud protection like PayPal or credit cards.
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4Check independent review sites for current customer experiences.
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5Contact customer service promptly and keep records of communication.
Evidence & Citations
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SimilarTech domain analysis for myfreebird.com
Shows domain traffic, tech stack, and categorization.
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Customer reviews and complaints for Freebird Shaver
Details extensive customer complaints about subscriptions and service.
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WHOIS and SSL certificate information for myfreebird.com
Confirms registrar, domain age, and SSL validity.
🕵🏻 Keep investigating
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