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Domain Due Diligence
Report for My.totaldrive.com

Report Date December 18, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

my.totaldrive.com claims to offer cloud storage and backup services with about 123,000 monthly visits as of November 2025, mainly from the US, Canada, and Australia. It uses valid Amazon-issued SSL certificates and is hosted via AWS CloudFront. The site provides support contact info including an email (support@totaldrive.com) and active social media pages. However, the domain is widely flagged by users and scam-checking platforms for deceptive billing practices, misleading iCloud storage offers, and difficult subscription cancellations. No direct phishing or blacklist flags appear from technical sources, but user reports and trusted scam reviews describe unexpected recurring charges and aggressive marketing tactics misleading users to pay for a third-party service mistaken for official Apple iCloud storage. The company behind the site operates under legally binding arbitration clauses but no public lawsuits are recorded. Caution is advised if engaging with the site or service.

Confidence Score
40%

Risk Insights

⚠️

Suspected Deceptive Billing

Users report unexpected recurring subscription charges.
Mimics official Apple iCloud storage to confuse customers.
Cancellation is reportedly difficult or not straightforward.
🛡️

Strong Technical Setup

Valid security certificates.
Hosted on reputable cloud infrastructure (AWS).
No technical blacklist or phishing detections.

Contradictory Signals

Good technical setup does not guarantee trustworthy business practices or user experience.

Signal A: Secure technical infrastructure and SSL

Signal B: High volume of deceptive practice complaints and low trust scores

Category Scores

Identity 60/100
Reputation 15/100
Technical 85/100
Content 20/100
Legal 50/100
Business Validity 30/100

Red Flags & Warnings

  • High volume of consumer complaints about deceptive pricing and aggressive billing.
  • Scamadviser reports extremely low trust score.
  • Misleading marketing making users confuse service with Apple iCloud.

🔎 Detailed Checks & Analysis

Domain Technical & Security Evaluation

Score: 85/100
Passed

"No evidence of technical compromise or DNS hijacking; no blacklist detections found."

Reason: The domain uses valid SSL certificates from Amazon and is hosted on AWS CloudFront, reflecting solid technical infrastructure.

Traffic Analysis and User Engagement

Score: 75/100
Passed

"Bounce rate is moderate (51%), with visits averaging about 1.85 pages each."

Reason: Site receives moderate monthly traffic mostly from US and Canada, consistent with the target market for subscription cloud services.

Reputation and Scam Reports

Score: 10/100
Failed

"Users warn of unexpected recurring charges and difficulty cancelling; site is flagged by scam-check platforms."

Reason: High-frequency complaints about deceptive billing practices and misleading subscription offers result in low reputation scores.

Contact Information and Customer Support

Score: 70/100
Passed

"Presence of contact info does not offset reported customer service flaws."

Reason: Support email and multiple social media accounts are available, but user feedback indicates poor cancellation support.

Legal and Business Validity

Score: 50/100
Passed

"Legal structure appears to be in place; risks come mostly from business practices rather than legality."

Reason: Terms of Service include arbitration clauses and dispute remedies; no public lawsuits or enforcement actions found.

Your Next Steps

  • 1
    Avoid entering payment information or personal data on my.totaldrive.com.
  • 2
    If charged, review your bank or PayPal statements for 'TotalDrive' or related descriptors and dispute unauthorized charges.
  • 3
    Cancel any active subscriptions via your app store or payment provider settings.
  • 4
    Report any suspicious emails or scam attempts to your email provider and relevant platforms like Apple or Google.

Evidence & Citations

🕵🏻 Keep investigating

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