Recommendation

Caution

Overall Summary

Suspicious

Why we think so

mrq.com is an established online UK gambling and bingo platform with about 1.7 million monthly visits mostly from the United Kingdom. It operates under a UK Gambling Commission license and employs standard website technologies and security measures. However, multiple user complaints highlight frequent issues with withdrawal delays, account suspensions after large wins, and slow customer support. The operator recently paid a significant regulatory settlement due to compliance failures but continues to operate within regulation. While the platform is generally legitimate, recurring user-reported problems indicate some consumer risk regarding funds accessibility and dispute resolution.

Confidence Score

70%

Risk Insights

🛡️

Licensed UK Gambling Site with Compliance History

Operated under UK Gambling Commission license

Recently paid a regulatory fine for AML and gambling control failures

Ongoing regulatory oversight with corrective actions in place

⚠️

Frequent Customer Complaints on Withdrawals

Multiple reports of delayed or denied withdrawals

Account suspensions after large wins cited by users

Customer support responsiveness criticized in several reviews

📈

High Traffic and Established Technical Setup

Monthly visits around 1.7 million, mostly UK-based

Uses robust content delivery and security tech

Established domain since 1998 supports legitimacy

Contradictory Signals

Though the platform is established and regulated, customer feedback reveals potential trust issues.

Signal A: High user traffic and site legitimacy indicators

Signal B: Numerous user complaints of withheld funds and poor support

Category Scores

Identity 75/100

Reputation 50/100

Technical 80/100

Content 70/100

Legal 65/100

Business Validity 70/100

Red Flags & Warnings

Multiple independent user reports detail withheld funds and account suspensions after wins, raising trust concerns.
Regulatory settlement for serious failures in AML and responsible gambling controls creating consumer risk.

🔎 Detailed Checks & Analysis

Domain Ownership and Technical Security

Score: 80/100

Passed

"Domain was registered in 1998 and is hosted using Cloudflare services, indicating legitimate, stable infrastructure."

Reason: The domain mrq.com is registered via a reputable registrar with valid SSL certificates.

Traffic and Website Technology Analysis

Score: 75/100

Passed

"Website uses standard, modern technologies and content delivery networks consistent with a professional operator."

Reason: mrq.com has about 1.7 million monthly visits mainly from the UK, typical for an established gambling site.

Reputation and User Feedback

Score: 40/100

Failed

"While not labeled as fraudulent by regulators, the volume and consistency of complaints indicate consumer risk."

Reason: Significant user complaints report withdrawal delays, account suspensions, and withheld funds, suggesting trust issues.

Legal and Regulatory Compliance

Score: 60/100

Failed

"Despite the settlement, MrQ continues to operate under UKGC licensing and has taken corrective measures."

Reason: The operator settled a £690,947 fine with the UK Gambling Commission for anti-money laundering and responsible gambling failures.

Business Validity and Contact Transparency

Score: 70/100

Passed

"Customer support presence is consistent with regulated online casinos, though some complaints cite poor responsiveness."

Reason: Official contact emails and active social media profiles support business legitimacy.

Your Next Steps

1

If you plan to use mrq.com, verify your identity documents in advance to reduce withdrawal delays.
2

Consider checking the UK Gambling Commission records for any updates on complaints or license status.
3

Use caution when depositing funds; consider starting with small amounts to test withdrawal promptness.
4

Report unresolved withdrawal or account disputes to the UK Gambling Commission's consumer protection services.
5

Research alternative regulated gambling sites with stronger user reputations for timely payouts.

Evidence & Citations

MrQ to pay £690,947 in regulatory settlement with the Gambling Commission
Details UK Gambling Commission regulatory settlement in 2025 for compliance failures.
Consumer reviews on withdrawal issues and account suspensions at mrq.com
Numerous user reports describe delays and withheld funds at mrq.com.
Technology and traffic profile of mrq.com from SimilarTech
Shows traffic volume, user geography, and website tech stack.
Domain and SSL certificate information for mrq.com
Verifies domain registration, SSL validity, and registrar details.
mrq.com contact details and social media accounts
Official email addresses and active social profiles confirm legitimate presence.

🕵🏻 Keep investigating

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