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Domain Due Diligence
Report for Moya.app

Report Date January 14, 2026
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Moya.app is a South African messaging app offering data-free services on major networks like MTN and Vodacom, allowing users to send messages, voice notes, and stay connected without using mobile data. It attracts around 28,000 visits monthly, mostly from South Africa and the US, with an average bounce rate near 60% and approximately 1.5 pages viewed per visit. The domain uses Amazon AWS infrastructure with verified SSL certificates valid through March 2026 and has multiple contact emails listed publicly. No major blacklists or phishing alerts target the domain. Moya.app brand is distinct from unrelated trademarks sharing the name "MOYA." User reviews vary widely; many praise free messaging capabilities, but common complaints include message delivery failures, registration issues, and limited customer support. Moya.app has issued warnings about scam impersonations attempting fraud. No publicly known lawsuits against moya.app were found.

Confidence Score
75%

Risk Insights

⚠️

Mixed User Feedback

Users praise data-free messaging but report frequent service glitches.
Customer support responsiveness is inconsistent.
Ongoing app updates aim to address issues reported.
🛡️

Secure Domain Setup

Valid SSL with recent issue date enhances trust.
Hosted on reliable AWS infrastructure.
No blacklist or phishing alerts detected.
🚨

Scam Impersonation Risk

Official scam alerts about fake Facebook pages.
Users should be cautious sharing personal info.
Verify official sources before trusting communications.

Contradictory Signals

Strong technical setup contrasts with frequent usability problems reported by users.

Signal A: Domain uses stable, trusted hosting and SSL

Signal B: Significant user complaints about unreliable messaging service

Official warnings highlight risks while actual customer support remains limited.

Signal A: MoyaApp warns users about scams impersonating them

Signal B: Some users report difficulty resolving billing and support issues

Category Scores

Identity 85/100
Reputation 40/100
Technical 80/100
Content 55/100
Legal 90/100
Business Validity 70/100

Red Flags & Warnings

  • Message sending failures and delayed deliveries reported by many users.
  • Scam impersonations have been reported, posing risks to user data security.
  • Customer support is reportedly hard to reach and inconsistent in addressing issues.

🔎 Detailed Checks & Analysis

Domain and Technical Security

Score: 80/100
Passed

"SSL certificate is valid through March 2026, and DNS includes multiple authoritative nameservers."

Reason: Domain uses valid SSL, standard DNS records, and AWS hosting, indicating stable infrastructure.

Reputation and User Feedback

Score: 40/100
Failed

"Numerous complaints about message delivery failures and account registration problems on app stores."

Reason: User reviews report frequent messaging problems and customer support issues.

Business Transparency

Score: 75/100
Passed

"Supports transparency and accountability for users or partners seeking support."

Reason: Multiple official contact emails and social media accounts are listed publicly.

Safety and Scam Risk

Score: 55/100
Failed

"MoyaApp issued warnings about fake Facebook pages impersonating them for fraud."

Reason: Scam impersonations reported, posing potential risks to users.

Legal Standing

Score: 90/100
Passed

"Terms and conditions specify dispute resolution mechanisms but no known litigation."

Reason: No public legal disputes or lawsuits found related to moya.app.

Your Next Steps

  • 1
    Verify contact emails by reaching out for support to gauge responsiveness.
  • 2
    Avoid sharing sensitive personal information until messaging reliability improves.
  • 3
    Monitor scam alerts linked to moya.app and report suspected impersonators.
  • 4
    Check the app store for latest updates that might resolve delivery issues.
  • 5
    Consider alternative messaging apps for critical communications.

Evidence & Citations

🕵🏻 Keep investigating

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