Recommendation

Proceed

Overall Summary

Safe

Why we think so

Moonpig.com is a UK-based online retailer specializing in personalized greeting cards and gifts. The site attracts over 6 million monthly visits, mainly from the UK, Australia, and the US. It uses reputable technologies for payments, advertising, and security, including Amazon Web Services infrastructure and trusted payment providers like PayPal, Visa, and Stripe. The domain is well-established since 1999, with registration managed by Amazon Registrar, and shows active DNS and security records. Legal trademark records confirm Moonpig's ownership of the brand name in multiple product categories. Customer reviews are mostly positive regarding product quality and customization features, but highlight frequent delivery delays and some service issues. The company has faced credential stuffing attacks but responded by securing accounts and issuing refunds without exposing card data. Moonpig also won a domain dispute over a typosquatting case, strengthening its brand protection. The site is not listed on crypto scam or Google Safe Browsing blacklists.

Confidence Score

88%

Risk Insights

🛡️

Established Domain and Infrastructure

Registered since 1999 via a reputable registrar

Uses secure, recognized payment platforms

Operates on reliable AWS and Cloudflare infrastructure

⚖️

Strong Brand Legal Protection

Multiple live trademarks registered

Verified company ownership in London

Won domain dispute protecting brand

⚠️

User Feedback Highlights Delays

Well-rated product quality

Common complaints on shipping delays

Responsive customer service for issues

Contradictory Signals

The company offers high-quality products but struggles with timely deliveries, affecting customer satisfaction.

Signal A: High product quality and customization praised

Signal B: Frequent delivery delays and service complaints

Category Scores

Identity 90/100

Reputation 75/100

Technical 90/100

Content 80/100

Legal 85/100

Business Validity 90/100

Red Flags & Warnings

Customer reviews frequently mention delivery delays and packaging issues, which may affect user experience.
Credential stuffing incidents occurred, indicating a history of targeted fraud attempts requiring user vigilance.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Reputation

Score: 90/100

Passed

"Long domain age and trusted registrar reduce risk of scams or recent fraudulent registrations."

Reason: Domain is registered since 1999 with Amazon Registrar, a reputable entity, indicating stable ownership.

Website Traffic and Technology Stack

Score: 85/100

Passed

"Technologies include Adyen, PayPal, Stripe for payments and Amazon CloudFront for delivery."

Reason: Popular website with 6.1M monthly visits and trusted payment systems shows established ecommerce operation.

Blacklist and Threat Intelligence

Score: 95/100

Passed

"No technical threat or phishing detection found for the domain."

Reason: Moonpig.com is not listed on major scam or Google Safe Browsing blacklists.

Legal Trademark Verification

Score: 90/100

Passed

"Trademarks cover greeting cards and related goods, confirming legitimate brand use."

Reason: Multiple active U.S. trademarks exist under the Moonpig brand owned by UK entities.

Customer Feedback and Reputation

Score: 70/100

Passed

"Operational issues noted but no reports of intentional fraud; company responsive to credential stuffing incidents."

Reason: Reviews praise product quality and customization but highlight delivery delays and customer support issues.

Physical and Online Presence Validation

Score: 75/100

Passed

"Active social media presence and multiple official contacts found."

Reason: Google Places listing shows physical UK address and business hours, supporting legitimacy.

Your Next Steps

1

Visit moonpig.com for personalized greeting cards and gift services.
2

Order well in advance to avoid delivery delays especially during peak seasons.
3

Use strong, unique passwords for your account to prevent credential stuffing attacks.
4

Check product and delivery reviews for the latest customer experiences.
5

Report any suspicious cards or transactions promptly to Moonpig support or local authorities.

Evidence & Citations

SimilarTech Website Profile for moonpig.com
Detailed technology and traffic analysis showing reputable ecommerce technologies and high visitor volume.
WHOIS and DNS Records for moonpig.com
Verification of domain registration data dating from 1999 with Amazon Registrar and active DNS records.
USPTO Trademark Records for MOONPIG
Trademark registrations confirm ownership and coverage of the Moonpig brand for multiple product classes.
Google Places Listing for Moonpig
Shows physical office location in London supporting business legitimacy.
Moonpig Reviews and Complaints Summary by Perplexity AI
Aggregated customer feedback highlighting quality and service positives with noted delivery and fraud incident history.
Crypto Scam Sniffer Blacklist Status
Domain not blacklisted for crypto scams.
Google Safe Browsing Check
No risk detected by Google Safe Browsing for moonpig.com.

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