Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Moonfrog Labs operates a website in the technology and gaming sector, with about 52,000 monthly visits primarily from India and a global traffic rank around #744,000. It uses reputable technologies like Amazon hosting and WordPress, and maintains contact emails and active social media profiles on Facebook, Instagram, Twitter, LinkedIn, and YouTube. The company is located in Bengaluru, India, with a solid Google Maps presence and a user rating of 4.1 from over 300 reviewers. Although there are multiple user complaints about unauthorized credit/debit card charges linked to Moonfrog apps, these mostly involve payment disputes rather than confirmed fraud. The business has a clean technical and domain background, including verified SSL certificates and no presence on scam blacklists. However, Moonfrog Labs has been involved in significant legal disputes with industry rivals but no major public customer disputes. Overall, the site's infrastructure and reputation show trustworthiness, but users should be cautious about financial transactions and monitor charges closely.

Confidence Score

75%

Risk Insights

🛡️

Strong Technical Setup 🛡️

Uses Amazon AWS hosting with valid SSL

Registered domain since 2013 via GoDaddy

Not present on scam blacklists

⚠️

Customer Financial Risk ⚠️

Reports of unauthorized credit/debit charges

Repeated complaints with payment processing

Users advised to monitor transactions closely

✅

Established Market Presence

~52K monthly visits focusing on India

Active social media accounts

Physical office with positive Google reviews

Contradictory Signals

While the site is not blacklisted, user reports of payment issues suggest caution.

Signal A: No blacklists or scam flags detected

Signal B: Multiple user complaints about unauthorized charges

Category Scores

Identity 85/100

Reputation 70/100

Technical 90/100

Content 65/100

Legal 60/100

Business Validity 80/100

Red Flags & Warnings

User complaints about unauthorized credit/debit card charges linked to Moonfrog Labs apps have been repeatedly reported but not fully resolved, indicating potential financial risk for consumers.

🔎 Detailed Checks & Analysis

Domain and Infrastructure

Score: 90/100

Passed

"Technical setup includes reputable hosting and appropriate DNS records."

Reason: Domain is registered with GoDaddy since 2013 and uses Amazon AWS infrastructure with valid SSL certificate.

Traffic and Popularity

Score: 70/100

Passed

"Traffic sources include direct, search, and referrals, indicating organic user base."

Reason: Website shows moderate monthly visits (~52K) mostly from India, typical for gaming companies.

Contact and Transparency

Score: 85/100

Passed

"Presence on Facebook, Instagram, Twitter, LinkedIn, and YouTube confirmed."

Reason: Official emails, phone number, and social media profiles are available, showing transparent contact options.

Reputation and User Feedback

Score: 60/100

Failed

"Google Maps reviews are positive but financial disputes reported in other sources."

Reason: User reports of unauthorized charges with Moonfrog apps raise concerns, but no confirmed systemic fraud found.

Legal and Compliance

Score: 60/100

Passed

"Formal dispute resolution included in Terms of Service."

Reason: Company involved in legal disputes with competitors, no evidence of public consumer fraud or major customer disputes.

Blacklist and Scam Checks

Score: 95/100

Passed

"Site appears clean in known scam/blacklist datasets."

Reason: No blacklist or risk flags detected from crypto scam or Google Safe Browsing databases.

Your Next Steps

1

Verify all financial transactions carefully and monitor bank statements for unauthorized charges related to Moonfrog Labs.
2

If you suspect unauthorized charges, contact your bank or credit card provider immediately to dispute the transactions.
3

Consider reaching out to Moonfrog Labs directly via their official contact emails for clarification or support regarding billing issues.
4

Check updated user reviews and official responses on Moonfrog’s website and social media for recent developments or warnings.
5

Stay informed about legal disputes involving the company if you plan commercial or business interactions.

Evidence & Citations

Moonfrog Labs app unauthorized charges reports & analysis
Provides detailed user complaints about unauthorized payments linked to Moonfrog Labs apps.
Moonfrog Labs Terms of Service
Contains policy assigning user responsibility for charges, highlighting no official reimbursement policy.
Moonfrog Labs hosting and technology stack
Shows Amazon AWS hosting and widespread use of reputable technologies for the site.
Moonfrog Labs Google Maps profile and user ratings
Physical location and positive customer ratings support legitimate business presence.
Legal disputes involving Moonfrog Labs and Gameberry Labs
Details documented legal conflicts without consumer scam indications.

🕵🏻 Keep investigating

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