Domain Due Diligence
Report for Monday.com
Why we think so
Monday.com is a widely used work operating system that helps organizations streamline workflows across projects, CRM, IT, and more. It ranks highly in technology adoption with about 40 million monthly visits, predominantly from the United States. The platform uses robust technical infrastructure including Amazon hosting and Cloudflare. While it has strong traffic and diverse integrations, multiple user complaints highlight billing and subscription issues, including unauthorized charges after cancellations and confusing trial terms. There is no evidence of criminal fraud, but customer service concerns and allegations of deceptive marketing are notable.
Risk Insights
Strong Technical Foundations 🛡️
Billing and Marketing Issues ⚠️
Contradictory Signals
While the platform seems legitimate technically, customer service and transparency issues raise caution.
Signal A: Strong technical and traffic metrics indicating trustworthiness
Signal B: Consistent user complaints about billing and deceptive practices
Category Scores
Red Flags & Warnings
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Multiple user complaints of unauthorized charges after canceling subscriptions.
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Allegations of deceptive marketing practices regarding trial limits and pricing.
🔎 Detailed Checks & Analysis
Domain Age and Registration
Domain Age and Registration
"Long and continuous domain registration supports legitimacy."
Reason: Domain registered in 1995 with GoDaddy registrar, indicating stability.
SSL Certificate Validity
SSL Certificate Validity
"SSL validation reduces risk of phishing and ensures secure connections."
Reason: Valid SSL certificate issued by Amazon RSA valid until July 2026.
Website Traffic and Usage
Website Traffic and Usage
"Broad user base usually indicates a genuine service."
Reason: High monthly visits (about 40 million) and strong engagement metrics.
Blacklist and Scam Reports
Blacklist and Scam Reports
"Absence from blacklists reduces scam suspicion."
Reason: No listings on Google Safe Browsing or crypto scam blacklists.
User Complaints and Reputation
User Complaints and Reputation
"Consistent user reports call for caution."
Reason: Multiple complaints about billing irregularities and deceptive marketing tactics.
Legal and Trademark Status
Legal and Trademark Status
"Legal status does not indicate fraud."
Reason: No active trademark disputes or criminal fraud prosecutions found.
Your Next Steps
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1Exercise caution when subscribing: carefully review trial and cancellation terms before payment.
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2Monitor billing statements for unauthorized charges and document issues.
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3Report any suspicious billing or misleading marketing to consumer protection agencies.
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4Verify offers related to jobs or commissions to avoid third-party scams using monday.com branding.
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5Contact monday.com support with billing disputes and escalate if resolution is unsatisfactory.
Evidence & Citations
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Monday.com user reviews and complaint reports on billing issues
User complaints describe unauthorized billing and refund difficulties.
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Monday.com technology and traffic data
Website has strong traffic and professional tech stack.
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WHOIS and SSL certificate details for monday.com
Domain is long-registered with valid SSL.
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Google Safe Browsing status
No detected threats or blacklisting.
🕵🏻 Keep investigating
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