Domain Due Diligence
Report for Mlb.com
Why we think so
MLB.com is the official Major League Baseball website, offering extensive coverage including audio/video clips, interviews, stats, schedules, and stories. It ranks #356 globally with about 132 million monthly visits, mostly from the US. The site uses robust web technologies and reputable infrastructure providers like Google Cloud and Amazon Route 53, ensuring reliable access. It maintains valid SSL certification and strong DNS settings. Numerous official contact emails and social media profiles are published openly. Though there are no scam blacklists hits or phishing reports, various user reviews highlight long-term customer service and streaming issues, including login difficulties, limited game availability, frequent ads, and billing complaints. Additionally, there have been ticket theft reports due to credential stuffing on the Ballpark app, but MLB confirms no direct breach. Registered trademarks affirm legitimate ownership. Overall, the site is authoritative but user dissatisfaction centers on service quality and security practices related to ticketing.
Risk Insights
Robust Technical Setup
User Experience Concerns
Security Alert: Ticket Theft
Contradictory Signals
While the website is authentic and technically sound, operational and security issues undermine overall user trust.
Signal A: Strong domain legitimacy and infrastructure
Signal B: Negative user feedback on service and security incidents
Category Scores
Red Flags & Warnings
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Persistent customer complaints about streaming failures, app errors, and restrictive blackout policies.
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Reported credential stuffing attacks on user accounts leading to ticket thefts on Ballpark app.
🔎 Detailed Checks & Analysis
Technical and Infrastructure Validation
Technical and Infrastructure Validation
"Hosting on Google Cloud, Amazon Route 53, and using reputable analytics and ad platforms confirms robust technical setup."
Reason: The website uses trusted infrastructure providers with valid SSL and secure DNS. Technologies employed are standard for high-traffic, professional sites.
Traffic and Engagement Analysis
Traffic and Engagement Analysis
"Bounce rate and page views per visit indicate moderate user retention, matching an active sports media platform."
Reason: Site ranks high globally (#356) with over 130 million monthly visits, mainly from the US, reflecting genuine audience engagement.
Ownership and Trademark Legitimacy
Ownership and Trademark Legitimacy
"Trademark registrations date back decades with active renewal status and official correspondence."
Reason: Multiple live trademarks owned by Major League Baseball entities affirm legitimate ownership and brand control.
Safety and Scam Blacklist Checks
Safety and Scam Blacklist Checks
"Absence from phishing & scam blacklists supports site safety against common threats."
Reason: No presence on crypto scam or Google Safe Browsing blacklists indicates the domain is not flagged for malicious activity.
User Reputation and Scam Reports
User Reputation and Scam Reports
"While MLB.com itself is legitimate, operational issues affect user trust and experience. Ticket thefts highlight security risks external to MLB systems."
Reason: Significant user reports note poor customer service, streaming issues, billing complaints, and security concerns with credential stuffing.
Your Next Steps
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1When purchasing tickets or using MLB services, enable unique, strong passwords and monitor account activity closely.
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2Contact MLB customer support directly via official emails or the phone number (866-244-2291) for account or billing issues.
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3Avoid third-party ticket resellers lacking buyer protections to reduce fraud risk.
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4Stay informed about ongoing service reliability and security updates from official MLB communications.
Evidence & Citations
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MLB.com User Complaints and Reviews
Aggregated user reviews indicate common issues with service and streaming.
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MLB Ticket Theft via Ballpark App Exploits
Details on credential stuffing incidents affecting MLB fans.
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SimilarTech Domain and Technology Profile for mlb.com
Technical infrastructure and traffic data demonstrate legitimate domain status.
🕵🏻 Keep investigating
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