Recommendation

Caution

Overall Summary

Suspicious

Why we think so

miko.ai is the website for Miko, which sells AI-powered educational robots for children. The site ranks around 325,000 globally with about 124,000 monthly visits, mostly from the US. It uses popular platforms like Shopify and payment services such as PayPal and Stripe, indicating a standard e-commerce setup. The domain, created in December 2017 and valid through late 2026, is well maintained with SSL certificates and Cloudflare CDN. Miko has multiple trademark registrations under "MIKO", unrelated to this specific AI brand, covering various products. The site is not blacklisted by Google's safe browsing or crypto scam lists. News coverage notes partnerships and funding but also concerns about AI toy safety. Customer reviews commonly report issues including defective products, shipping delays, poor customer service, and refund problems, with complaints documented on Better Business Bureau. There are no active lawsuits directly against miko.ai, but related legal cases exist for associated companies. Overall, the site appears legitimate in operation but has significant customer service concerns and recent negative publicity related to product safety and fulfillment.

Confidence Score

78%

Risk Insights

⚠️

Customer Complaints Highlight Risks

Over 100 BBB complaints over 3 years

Issues with defective products and shipping delays

Refund and customer service shortcomings

🛡️

Domain and Technical Setup Sound

Established domain with SSL and CDN

Uses common payment and e-commerce platforms

No blacklist flags detected

📰

News Coverage Mixed

Positive funding and partnership announcements

Safety concerns about AI toy responses reported

Advisories from consumer advocacy groups

Contradictory Signals

While the site is technically secure and not blacklisted, user reports question reliability and trustworthiness.

Signal A: No security or scam blacklists found

Signal B: Many customer complaints alleging fraud and poor service

Category Scores

Identity 80/100

Reputation 40/100

Technical 85/100

Content 75/100

Legal 90/100

Business Validity 60/100

Red Flags & Warnings

Over 100 complaints on BBB over three years citing defective robots and poor support, signaling dissatisfaction and delivery issues.

🔎 Detailed Checks & Analysis

Domain and Technology Authenticity

Score: 85/100

Passed

"Stable domain and mature e-commerce technologies suggest a legitimate business foundation."

Reason: Domain is nearly 6 years old, uses SSL, Cloudflare CDN, and reputable payment processors like PayPal and Stripe.

Customer Complaints and Reputation

Score: 40/100

Failed

"BBB complaints show persistent problems with product quality and customer service dissatisfaction."

Reason: Significant complaints about defective products, shipping delays, and refund issues suggest trust risks.

Blacklist and Safety Flags

Score: 90/100

Passed

"Clean security reputation with no phishing or malware detection."

Reason: No listings found on Google Safe Browsing or crypto scam blacklists.

Trademark and Brand Legitimacy

Score: 80/100

Passed

"Trademarks cover different industries and appear legitimate without conflicts."

Reason: Several MIKO trademarks are registered but not related to this AI robot company, lowering impersonation risk.

News and Media Presence

Score: 60/100

Failed

"Mixed media coverage highlighting innovation and safety concerns."

Reason: News features funding and partnerships, but also reports warnings about safety of AI toys.

Legal and Dispute Analysis

Score: 75/100

Passed

"Legal history includes customs classification and greenwashing cases unrelated to consumer fraud."

Reason: No major unresolved lawsuits were found against miko.ai itself; related entities have prior disputes.

Your Next Steps

1

Exercise caution when purchasing products; verify seller reputation and reviews.
2

Avoid placing orders during peak seasons without confirmed shipping timelines.
3

Check customer service responsiveness before paying, and keep transaction records.
4

Research independent reviews beyond official websites, especially for product safety.
5

Report any fraudulent activities to consumer protection agencies promptly.

Evidence & Citations

Miko.ai customer complaints and scam reports
BBB complaint details highlight common customer frustrations with product defects, shipping, and refunds.
SimilarTech technology profile for miko.ai
Information on site traffic, technologies, and payment integrations.
Google Safe Browsing status for miko.ai
No risk detected by Google Safe Browsing.
News articles on Miko AI powered robots
Recent news highlight funding and AI toy safety concerns.
US Trademark Search for MIKO
Multiple MIKO trademarks exist but are unrelated to this AI brand, reducing impersonation risk.

🕵🏻 Keep investigating

Recommended →

🌐 Vet another Website

Run another instant due diligence scan on any domain. Verify before you subscribe or shop!

Vet suspicious ticket resale websites

Scammers clone legitimate ticket exchanges or invent resale hubs that require wire transfers and Zelle deposits. ScamAI...

Read playbook →

Evaluate investment webinar funnels

Webinars promise secret trading signals but quietly upsell unregistered brokers or payment wallets. ScamAI inspects regi...

Read playbook →