Recommendation

Proceed

Overall Summary

Safe

Why we think so

McMaster-Carr (mcmaster.com) is a well-established supplier in heavy industry and engineering, operating since 1994 with a strong online presence and high traffic. The site ranks around #5,267 globally, drawing about 7.3 million visits monthly, mostly from the United States. It offers over 595,000 products, shipping most orders same or next day. The business infrastructure includes reputable technology providers like Akamai and secure SSL certification by DigiCert. Official business contact and physical address in Elmhurst, IL are publicly listed, and it maintains profiles on major social media platforms. No scam flags or serious safety concerns appear in automated blacklists. Customer reviews generally praise the quality, fast shipping, and user-friendly website, although some complaints exist around order cancellations and billing issues handled promptly by the company. Several active and resolved lawsuits mainly involve labor and employment disputes, indicating typical business challenges rather than fraud. Overall, McMaster-Carr presents as a legitimate and trustworthy supplier with robust domain and business signals.

Confidence Score

88%

Risk Insights

🛡️

Established Business with Strong Domain History

Registered in 1994 with Network Solutions

Long-standing presence in heavy industry category

Stable website traffic and global rank

🔐

Trusted Web Infrastructure and Security

Uses DigiCert SSL certificate valid through mid-2026

Employs Akamai CDN and DNS services

No blacklist or phishing alerts detected

⭐

Customer Feedback Highlights Service Strengths and Areas for Improvement

High product quality and fast delivery praised

Some complaints on order cancellations and payment

Responsive company resolving customer issues

Contradictory Signals

While most customers report good service, some experience unresolved order or payment issues causing frustration.

Signal A: High customer satisfaction and positive reviews

Signal B: Complaints about billing and communication delays

Category Scores

Identity 90/100

Reputation 80/100

Technical 90/100

Content 85/100

Legal 70/100

Business Validity 90/100

Red Flags & Warnings

Customer complaints about order cancellations, payment disputes, and communication delays have appeared but are generally resolved by the business.

🔎 Detailed Checks & Analysis

Domain age and registrar credibility

Score: 90/100

Passed

"Registered on 1994-08-23; secure WHOIS records; no recent suspicious transfers."

Reason: Domain registered in 1994 through reputable registrar Network Solutions, LLC, indicating a long-standing entity.

Website traffic and business category relevance

Score: 90/100

Passed

"Global rank #5,267; 69% direct traffic; US is leading country."

Reason: High monthly visits (~7.3M) and strong category rank in heavy industry & engineering support a genuine business presence.

SSL/TLS security and hosting infrastructure

Score: 90/100

Passed

"Certificate valid from May 2025 to June 2026; Akamai CDN and DNS in use."

Reason: Valid DigiCert SSL certificate and use of Akamai CDN and hosting services enhance trust and security posture.

Blacklist and phishing detection

Score: 95/100

Passed

"No threats or blacklisting found as of latest scans."

Reason: No detection on crypto scam databases or Google Safe Browsing blacklists.

Trademark verification

Score: 80/100

Passed

"Trademarks registered 1997-2015; owned by McMaster-Carr Supply Company."

Reason: Multiple active registered trademarks for "McMaster" and related marks confirm legitimate branding.

Customer reviews and complaint analysis

Score: 75/100

Passed

"83% customer satisfaction on Comparably; BBB complaints exist but resolved."

Reason: Majority positive reviews with some complaints relating to order and payment issues, which are addressed by the company.

Your Next Steps

1

Visit mcmaster.com to verify product and service details.
2

Check Better Business Bureau and Comparably for updated customer reviews and complaint resolutions.
3

Use official contact information for direct inquiries.
4

Monitor any ongoing legal cases if relevant to business interests.

Evidence & Citations

SimilarWeb traffic and category data for mcmaster.com
Traffic and business category info indicates a well-established, heavily-visited industrial site.
Technology and security details from SimilarTech
Website uses Akamai services and DigiCert for HTTPS security.
Domain registration and WHOIS info via Network Solutions
Registrant and name server info confirms legitimate ownership since 1994.
USPTO Trademark Records for McMaster
Multiple live trademarks registered to McMaster-Carr Supply Company.
Customer Complaints and Reviews from BBB and Comparably
Company addresses complaints about service delays and billing, no fraud patterns detected.
McMaster-Carr Google Places Listing
Verified business location with high ratings supports legitimacy.

🕵🏻 Keep investigating

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