Domain Due Diligence
Report for Maya.ph
Why we think so
Maya.ph operates as a licensed digital bank in the Philippines, offering online invoice creation and payment services with approximately 23.6 million monthly visits mainly from the Philippines. Its technology stack includes verified payment gateways like Stripe and PayPal, strong infrastructure from reputable providers such as Amazon and Microsoft, and content delivery through CloudFlare and Akamai. The domain has a valid SSL certificate and robust DNS records. Customer reviews show mixed experiences: the app is user-friendly but frequent complaints cite poor customer support, security incidents like account hacking, and technical issues. Maya.ph holds several data privacy and security certifications, maintains compliance with Philippine banking regulations, and provides clear processes for fraud reporting and transaction disputes. No credible scam reports or lawsuits against Maya.ph were found, and it is not listed on any major blacklists. The business maintains official contact emails and social media channels for support and communication. Overall, Maya.ph shows strong technical legitimacy and regulatory compliance, supported by its infrastructure and official presence. However, users should be aware of reported customer service and security challenges when using the platform.
Risk Insights
Strong Technical Infrastructure 🏗️
Licensed and Certified Financial Service 🛡️
Mixed User Reputation - Customer Service Gaps
Contradictory Signals
While maya.ph is fully licensed and certified, some users report difficulties with customer service and account security.
Signal A: Strong regulatory compliance and certifications
Signal B: User complaints about security and support issues
Category Scores
Red Flags & Warnings
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Multiple user reports of poor customer service response and difficulty obtaining support.
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Several accounts of security issues such as hacking and biometric verification failures.
🔎 Detailed Checks & Analysis
Domain Technical Legitimacy
Domain Technical Legitimacy
"SSL valid until Feb 2026; multiple IP addresses on stable name servers; technologies include Amazon, Microsoft, CloudFlare."
Reason: Maya.ph uses valid SSL, reputable hosting and CDN providers, and professional DNS records indicating strong technical foundation.
Traffic and User Engagement
Traffic and User Engagement
"Global rank #2580; bounce rate reasonable; direct and referral traffic dominate; leader in Finance category."
Reason: High monthly visits (~23.6 million) primarily from Philippines with good page engagement metrics and diverse traffic sources.
Legal and Regulatory Compliance
Legal and Regulatory Compliance
"No lawsuits or legal disputes found; formal dispute resolution process is published."
Reason: Maya.ph is licensed by Philippine regulators and holds PCI-DSS, ISO 27001, and ISO 27701 certifications for security and privacy.
Reputation and User Feedback
Reputation and User Feedback
"Ratings around 3.7-3.9 stars; complaints about support responsiveness and account security."
Reason: User reviews show mixed feedback with notable complaints about poor customer support, security breaches, and technical issues.
Safety and Scam Indicators
Safety and Scam Indicators
"Robust fraud protection explained; no credible scam findings in multiple sources."
Reason: No scam reports or blacklist listings detected; website provides comprehensive anti-fraud measures and user guidance.
Your Next Steps
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1Use official maya.ph channels for transactions and support to avoid phishing.
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2Report any suspicious activity or unauthorized transactions promptly using Maya’s fraud complaint process.
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3Monitor app updates and security notifications from Maya for improvements or alerts.
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4Be cautious with sharing personal information and enable all available security features like two-factor authentication.
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5Review customer feedback periodically to stay informed about service quality and potential issues.
Evidence & Citations
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Maya.ph scam reports and reviews
Detailed review of user complaints and official scam handling policies.
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SimilarTech website technology profile for maya.ph
Technology stack and traffic overview of maya.ph.
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Whois and SSL details for maya.ph
SSL certificate validity and DNS records show strong technical setup.
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Crypto Scam Sniffer blacklist status
No blacklist or scam flags detected for maya.ph.
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