Recommendation

Proceed

Overall Summary

Safe

Why we think so

maxis.com.my is the official website of Maxis Communications Berhad, a leading Malaysian telecommunications provider. The site serves roughly 4 million visitors monthly, primarily from Malaysia, with strong traffic driven by search and direct visits. It employs well-known technologies like Adobe Experience Manager and Amazon Cloud hosting. The domain has been registered since 1998 and uses a valid SSL certificate from GlobalSign. Contact emails and phone numbers are publicly listed and used widely on official pages. Although Maxis is a legitimate company, customer reviews reveal mixed feedback, praising broad coverage but noting issues with customer service and network quality in some areas. Maxis actively alerts users about scam attempts impersonating its brand but has no direct scam reports linked to its domain. Overall, maxis.com.my appears authentic with some customer experience concerns noted in public reviews.

Confidence Score

90%

Risk Insights

🛡️

Established Domain & Secure Setup

Registered since 1998

Valid SSL certificate by GlobalSign

Reputable registrar: Beanz Sdn Bhd

📊

High Traffic and Trusted Technologies

4 million monthly visits

Primarily Malaysian audience

Uses Adobe Experience Manager and Amazon AWS hosting

⚠️

Mixed Customer Feedback

Strong coverage praised

Frequent complaints on customer service

Network issues reported in specific areas

Contradictory Signals

The site's technical integrity is strong, but user experience varies significantly by service aspect.

Signal A: Domain is longstanding with valid SSL and solid technical infrastructure

Signal B: Public reviews report notable customer service and localized network problems

Category Scores

Identity 95/100

Reputation 70/100

Technical 90/100

Content 90/100

Legal 90/100

Business Validity 95/100

Red Flags & Warnings

Mixed to poor customer reviews highlight issues with customer service accessibility, unresolved billing disputes, and inconsistent network reliability in some Malaysian areas.

🔎 Detailed Checks & Analysis

Domain registration and SSL validity

Score: 95/100

Passed

"Domain is stable and appears trustworthy due to long-term registration and secure HTTPS usage."

Reason: The domain was registered in 1998 and has a valid SSL certificate from a reputable CA.

Website traffic and technology

Score: 90/100

Passed

"High and consistent traffic alongside modern tech indicates legitimate and active usage."

Reason: The site receives 4 million monthly visits mainly from Malaysia and uses established technologies such as Adobe Experience Manager and Amazon hosting.

Contact information and domain claims

Score: 85/100

Passed

"Strong alignment of contact details with claimed business."

Reason: Multiple official emails and phone numbers are published on authoritative pages within the domain, supporting authenticity.

Blacklist and trademark checks

Score: 95/100

Passed

"No legal or scam flag concerns."

Reason: No trademark conflicts and no entries in crypto scam blacklists were found.

Security risk and phishing status

Score: 98/100

Passed

"Indicates strong security posture for end-users."

Reason: Google Safe Browsing shows no threats or phishing associated with the domain.

Public reputation and user reviews

Score: 60/100

Failed

"Reputation is mixed, suggesting some risk on user satisfaction and service reliability."

Reason: User reviews report mixed experiences, with coverage praised but frequent complaints about customer service and localized network issues.

Your Next Steps

1

Proceed with using maxis.com.my for official Maxis telecommunications services.
2

Be aware of scam attempts impersonating Maxis via SMS or email; always verify links directly go to maxis.com.my.
3

Check recent customer feedback and local network quality if considering Maxis services in your area.

Evidence & Citations

SimilarTech Website Info for maxis.com.my
Details on web technologies, traffic, and domain category.
SimilarWeb Analytics for maxis.com.my
Monthly visits, traffic sources, and user engagement metrics.
WHOIS and SSL Details for maxis.com.my
Shows domain age, registrar, and SSL certificate status.
Maxis Scam Reporting and Alerts
Official security page outlining anti-scam measures and advice.
Maxis Customer Reviews and Complaints Overview
Aggregated user feedback showing service strengths and weaknesses.

🕵🏻 Keep investigating

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