Domain Due Diligence
Report for Mail.com
Why we think so
mail.com is a widely used email service with approximately 11.6 million monthly visits, mainly from the United States. It is a long-established domain created in 1997 and uses standard, reputable web technologies. The site supports up to 10 mail addresses and offers 65 GB of storage. Although mail.com itself is not identified as fraudulent, phishing scams impersonating it are common, leading to some user losses. While several users report account security and support challenges on review platforms, these reflect customer experiences rather than confirmed scams by mail.com. The domain is secure with valid SSL certificates and no blacklist flags. Overall, mail.com appears legitimate but users should be cautious of phishing attempts claiming to be from it.
Risk Insights
Established Domain with High Traffic
Phishing Impersonation Risks
No Blacklist or Scam Flags Detected
Contradictory Signals
User dissatisfaction appears linked to service issues rather than fraud.
Signal A: User reviews signal poor account support and security.
Signal B: No technical or legal evidence supports mail.com being a scam.
Category Scores
Red Flags & Warnings
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Phishing scams impersonating mail.com have caused some users financial losses.
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Some user reviews report account hacking and poor customer support responses, leading to trust concerns.
๐ Detailed Checks & Analysis
Domain age and registrar legitimacy
Domain age and registrar legitimacy
"Long registration history supports authenticity and reduces risk of scam."
Reason: Domain mail.com was registered in 1997 and is managed by a reputable registrar with proper DNS and SSL setup.
Traffic and usage
Traffic and usage
"Strong direct traffic and engagement metrics align with a legitimate service."
Reason: High monthly traffic (~11.6 million) mainly from the US confirms mail.com is widely used and trusted by many.
Blacklist and phishing detection
Blacklist and phishing detection
"This decreases likelihood of mail.com being used maliciously or being a scam."
Reason: No presence on Google Safe Browsing or crypto scam lists indicates no active domain-based threats.
User reviews and complaint trends
User reviews and complaint trends
"These highlight possible service quality issues, not scam behavior."
Reason: Some user reports describe account security and service issues but do not confirm mail.com as fraudulent.
Phishing risk related to mail.com
Phishing risk related to mail.com
"Users must exercise caution with suspicious emails claiming to be from mail.com."
Reason: Phishing scams impersonate mail.com, posing user risks though mail.com itself is not responsible.
Legal and regulatory compliance
Legal and regulatory compliance
"Standard policies for subpoenas and trademarks are followed as expected."
Reason: No major lawsuits or compliance violations involving mail.com were found, indicating lawful operation.
Your Next Steps
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1Be vigilant against phishing emails pretending to be mail.com; never provide passwords via email.
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2Verify suspicious messages through official mail.com support channels.
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3Report phishing attempts to mail.com to help improve user protection.
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4Use strong, unique passwords and enable any available multi-factor authentication on mail.com accounts.
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5If you lose account access, persist with official support channels and document communications.
Evidence & Citations
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Mail.com official phishing warning and security advice
Explains risks of phishing scams impersonating mail.com and user guidance.
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Sitejabber reviews for mail.com
User feedback citing account and support issues with mail.com, not proving fraud.
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Whois record and SSL details for mail.com
Shows domain creation date, registrar info and certificate validity.
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SimilarTech profile for mail.com
Provides web traffic, technology stack, and usage statistics.
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Google Safe Browsing status for mail.com
Indicates no blacklisting or phishing threats detected for mail.com.
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