Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Lucid Hearing is a company offering over-the-counter hearing aids with Bluetooth streaming and app control, operating primarily in the United States. The website reports around 15,700 monthly visits and uses reputable hosting and tracking technologies like GoDaddy and Google Analytics. It has multiple physical locations for hearing centers and active customer contact channels including support emails and social media. Although site security checks and trademark searches show no red flags, several customers have reported issues with product reliability and customer service, including difficulties with refunds and warranty claims. There is no evidence Lucid Hearing is involved in organized scams or fraud, but some users experience financial loss related to product performance and customer support challenges.

Confidence Score

68%

Risk Insights

🛡️

Established Domain and Secure Site 🛡️

Domain registered long ago with GoDaddy

Uses HTTPS and valid SSL certificates

Professional hosting and CDNs in use

⚠️

Customer Complaints Indicate Service Problems

Multiple reports of defective products

Difficulty obtaining refunds or replacements

Some users cite financial loss despite no scam flag

Contradictory Signals

While the site is technically sound and secure, reliability issues impact user trust.

Signal A: Technical and security checks are positive and stable

Signal B: Customer reviews show significant dissatisfaction and refund disputes

Category Scores

Identity 75/100

Reputation 45/100

Technical 80/100

Content 70/100

Legal 65/100

Business Validity 60/100

Red Flags & Warnings

Multiple verified complaints report device defects and poor customer service leading to financial losses for customers.

🔎 Detailed Checks & Analysis

Domain age and registrar check

Score: 80/100

Passed

"Domain creation timestamp indicates mature presence, with standard registrar."

Reason: Domain is old and registered via reputable registrar GoDaddy.

Website security and hosting

Score: 85/100

Passed

"Security certificates and hosting by GoDaddy and Cloudflare confirm sound infrastructure."

Reason: Site uses HTTPS with valid SSL and recognized hosting/CDN services.

Technical infrastructure and tracking

Score: 75/100

Passed

"Use of Google Analytics, Adobe Audience Manager, and advertising platforms suggests professional marketing."

Reason: Website utilizes multiple marketing and analytics platforms indicating active business operations.

Reputation and user reviews

Score: 40/100

Failed

"No official scam alerts, but user dissatisfaction is notable."

Reason: Numerous customer complaints cite defective products and customer support issues, some alleging financial loss.

Legal disputes or regulatory compliance

Score: 65/100

Passed

"No evidence of regulatory penalty or legal enforcement actions."

Reason: No public lawsuits or ongoing legal actions identified; arbitration clause indicates dispute resolution mechanism.

Blacklist and phishing detection

Score: 85/100

Passed

"No known malicious or fraudulent web reputation flags."

Reason: Not listed on phishing or crypto scam blacklists and clean in Google Safe Browsing.

Your Next Steps

1

If considering purchase, verify the product's warranty and return policy thoroughly before buying.
2

Check multiple customer reviews and the Better Business Bureau page for updated feedback.
3

Be cautious with payments and document all communications for a refund or support if issues arise.
4

Report unresolved issues to consumer protection agencies or credit card companies if necessary.
5

Avoid trusting unsupported positive claims without evidence, and seek professional hearing assessments if possible.

Evidence & Citations

Lucid Hearing Complaints and Reviews
Contains verified customer complaints detailing refund and product issues.
Lucid Hearing Website and Technology Analysis
Provides details on website technology, traffic, and hosting.
Domain WHOIS and SSL details for lucidhearing.com
Shows domain registration and SSL certificate status.
Google Safe Browsing Check
No detected risks or phishing warnings.

🕵🏻 Keep investigating

Recommended →

🌐 Scan another website

Run another instant due diligence scan on any website URL. Verify before you trust!

Vet suspicious ticket resale websites

Scammers clone legitimate ticket exchanges or invent resale hubs that require wire transfers and Zelle deposits. ScamAI...

Read playbook →

Check government tax refund portals for authenticity

Fraudsters spoof tax agencies during filing season, promising fast refunds if you hand over SSNs and card data. ScamAI p...

Read playbook →