Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Lodgify.com is an established vacation rental software platform based in Barcelona with a solid technical foundation and global user base. It serves over 1.5 million monthly visitors, primarily from the US and Europe, and offers tools for property owners to create websites and manage bookings. The domain is secure with a reputable registrar and SSL certificate. Trademark registration confirms the brand's legitimacy. However, many user reviews report financial disputes involving refunds, unexpected charges, and poor customer support. While no large-scale fraud or legal sanctions are recorded, user complaints highlight potential risks in booking and payment processes. Beware of third-party scams impersonating Lodgify but distinct from the official site.

Confidence Score

73%

Risk Insights

⚠️

User Complaints on Payments and Refunds

Users report losing money due to difficult refund processes and unexpected bookings.

Poor support amplifies risks when resolving disputes.

No large-scale fraud confirmed but caution advised in financial dealings.

✅

Strong Domain and Brand Legitimacy

Domain active since 2012 with solid security practices.

Trademark registered and owned by established company.

High traffic volume supports authentic business operation.

Contradictory Signals

Lodgify.com appears to be a legitimate business but suffers from service and support problems that may lead to financial risks for users.

Signal A: Strong technical and brand legitimacy

Signal B: Multiple user reports of financial and refund issues

Category Scores

Identity 85/100

Reputation 55/100

Technical 90/100

Content 60/100

Legal 70/100

Business Validity 75/100

Red Flags & Warnings

Multiple verified user complaints about financial loss due to refund rejection and poor customer service, indicating risk in transactional dealings.
Presence of impersonation scams using Lodgify branding, posing additional fraud risk to consumers who do not verify carefully.

🔎 Detailed Checks & Analysis

Domain and Technical Integrity

Score: 90/100

Passed

"The domain has a 13-year history, uses modern tech and has no reported SSL issues."

Reason: Site uses Amazon AWS hosting, Cloudflare DNS, and a valid GoDaddy SSL certificate, indicating good security and technical infrastructure.

Reputation and User Feedback

Score: 55/100

Failed

"While not proving company fraud, the volume and consistency of complaints warrant caution."

Reason: Multiple user reports describe financial loss from refunds, fees, and booking errors with Lodgify's service.

Trademark and Brand Legitimacy

Score: 85/100

Passed

"This confirms a valid business identity protecting the Lodgify brand."

Reason: Trademark is registered and active for Lodgify, owned by known corporate entity Codebay Solutions Limited.

Presence in Scam Blacklists and Alerts

Score: 85/100

Passed

"No direct malware or phishing risk found for lodgify.com itself."

Reason: The domain is not blacklisted in crypto scam or Google Safe Browsing databases, but Lodgify warns of external impersonation scams.

Your Next Steps

1

Verify any payment requests and booking details directly from official Lodgify channels before proceeding.
2

Report suspicious invoices or communications claiming to be from Lodgify to the company immediately.
3

If engaged in a booking with Lodgify, document all communication and payment attempts carefully for dispute purposes.
4

Consider third-party review sites and feedback carefully when evaluating Lodgify services.
5

Use credit card protections and dispute procedures if you encounter unexpected charges or service issues.

Evidence & Citations

Lodgify Technical and Traffic Profile
Confirms domain infrastructure, technology stack, traffic volume and country distribution.
Domain WHOIS and SSL Certification Details for lodgify.com
Shows domain age since 2012, valid SSL certificate from GoDaddy and use of Cloudflare DNS.
US Patent and Trademark Office Record for LODGIFY
Trademark registration active, owned by Codebay Solutions Limited in the UK.
User Complaints and Scam Reports on Lodgify
Reports of refund difficulties, unexpected charges, poor customer support, and warnings on Lodgify Travel scam.

🕵🏻 Keep investigating

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