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Domain Due Diligence
Report for Livelycycle.com

Report Date October 6, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

LivelyCycle (livelycycle.com) appears to be a legitimate mobile app/site for cycle- and period-tracking with measurable traffic (≈11K monthly visits) and standard infrastructure (AWS hosting, HTTPS). Contact emails and social profiles are present, and Google Safe Browsing/crypto blacklists show no matches. That said, multiple user reports relate to subscription charges, refund friction, and a refund-interception service the company uses — signals that increase consumer risk around billing and refunds. Overall: operationally real, but exercise caution with paid subscriptions and refunds.

Confidence Score
75%

Risk Insights

⚠️

Billing & refund friction

Users reported unexpected subscription charges and delayed refunds.
The company uses a refund-interception tool (Adapty Refund Saver) that reduced refund rates.
✅

Operational signals look real

AWS hosting, Google Analytics, and valid HTTPS detected.
Active social profiles and support email are present.

Contradictory Signals

The product appears legitimate and used by many, yet billing and refund processes have caused recurring customer friction.

Signal A: Active traffic and app-store adoption (real product)

Signal B: Multiple charge/refund complaints from users

Category Scores

Identity 70/100
Reputation 55/100
Technical 85/100
Content 75/100
Legal 80/100
Business Validity 75/100

Red Flags & Warnings

  • Multiple user reports of being charged and difficulty obtaining refunds; the company adopted a refund-interception tool which may make refunds harder to get.
  • SSL certificate short validity window (ZeroSSL cert valid from 2025-08-14 to 2025-11-12) — while valid now, short-term certs require active maintenance and can lapse if not managed.

🔎 Detailed Checks & Analysis

Identity — domain & contact traceability

Score: 70/100
Passed

"Support email (support@livelycycle.com) and a named personal email (jane@livelycycle.com) were found; social accounts on Facebook, Instagram and Twitter are linked from the site."

Reason: Domain has consistent contact points and public email addresses plus social profiles, which supports identifiable ownership.

Reputation — reviews, complaints, third-party reports

Score: 55/100
Failed

"Play Store and third-party reviews show decent ratings overall, yet several user reports and chargeback requests are specifically about billing and refunds."

Reason: Mixed signals: generally positive app ratings exist, but targeted complaints about subscription charges and refund handling lower the reputation score.

Technical — hosting, SSL, analytics

Score: 85/100
Passed

"Technologies detected include Amazon hosting (US and EU), Google Analytics, and Facebook Pixel; SSL issued by ZeroSSL and currently valid."

Reason: Uses AWS hosting, Google Analytics, and has valid HTTPS — all indicators of a maintained production site.

Content — product claims and site consistency

Score: 75/100
Passed

"The site copy describes a cycle-syncing app and similar keywords appear in search traffic and app-store entries."

Reason: Site content matches an active mobile app offering and keywords; descriptions and app references align with external app-store listings.

Legal / IP — trademarks and blacklist checks

Score: 80/100
Passed

"USPTO search returned zero results for 'livelycycle.com' and Google Safe Browsing shows no matched threats."

Reason: No USPTO trademark hits for the domain string and no presence on major phishing or crypto scam blacklists.

Business validity — payment handling and commercial signals

Score: 75/100
Passed

"The company uses Google Play/Apple subscriptions and a refund-saver system; this reduces refund rates but has generated user complaints about refund access."

Reason: Operational business signals (paid hosting, app-store presence, subscription model) indicate a real commercial operator, but refund policy practices raise caution.

Your Next Steps

  • 1
    Before subscribing, review the app’s Google Play / App Store subscription terms and confirm the exact charge name that will appear on your card.
  • 2
    If you see unexpected charges, contact support@livelycycle.com and keep timestamps/screenshots; request a refund and note any ticket or case number.
  • 3
    If support does not resolve a charge, contact your card issuer or bank to dispute the transaction and provide evidence of attempts to get a refund.
  • 4
    Check App Store/Google Play reviews for recent reports about billing or broken premium features to see if problems are current.

Evidence & Citations

🕵🏻 Keep investigating

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