Recommendation

Proceed

Overall Summary

Safe

Why we think so

Lalamove.com is a leading on-demand delivery service established in 2014, connecting users with drivers across various countries including Brazil and the Philippines. It ranks around 6,200 globally with about 6.9 million monthly visits. The site employs reputable technologies such as Amazon AWS, Google Analytics, and Cloudflare for hosting and security. It holds multiple active trademarks under HUOLALA S.E.A. LIMITED, with registration records confirming brand legitimacy. Official contact emails and active social profiles like Facebook, LinkedIn, GitHub, and YouTube support transparency. While generally regarded as a reliable platform, user reviews reveal mixed experiences particularly around driver reliability and customer service. There are no systemic scam reports for the domain itself, although isolated fraud incidents exploiting the platform exist, mostly addressed by Lalamove through enhanced security measures. The company faces some legal disputes related to labor and safety across regions, which is common for delivery service platforms. Overall, the domain is authentic and operational with standard trust indicators in place.

Confidence Score

83%

Risk Insights

✅

Strong Brand Legitimacy

Two registered, live trademarks by HUOLALA S.E.A. LIMITED.

Domain ownership consistent with brand name and legal entity.

Registered trademarks cover relevant classes for digital delivery services.

🛡️

Robust Technical Infrastructure

Uses Amazon AWS for hosting with Cloudflare CDN.

Employs Google Analytics and Ads platforms for marketing.

SSL certificate valid and issued by recognized authority.

⚠️

Customer Service Concerns

Multiple consistent user complaints about driver reliability.

Issues with customer support responsiveness and app usability.

No reported phishing or scam activity targeting domain directly.

Contradictory Signals

While the brand is authentic and officially registered, some users experience issues with service and support quality.

Signal A: Positive trademarks and domain age supporting legitimacy

Signal B: User reviews reflecting service quality complaints

Category Scores

Identity 90/100

Reputation 80/100

Technical 90/100

Content 70/100

Legal 65/100

Business Validity 85/100

Red Flags & Warnings

User reviews from app stores highlight repeated complaints about driver reliability and customer support quality, which could affect user experience.

🔎 Detailed Checks & Analysis

Domain age and registrar trust

Score: 90/100

Passed

"Long domain age and reliable registrar reduce risk of fraud."

Reason: Domain was created in 2014 and is registered with GoDaddy with no suspicious updates.

Web technology and hosting analysis

Score: 90/100

Passed

"Use of major cloud and analytics providers supports authenticity."

Reason: The site uses credible tech like Amazon AWS, Google Analytics, and Cloudflare, indicating secure and stable infrastructure.

Traffic volume and engagement

Score: 85/100

Passed

"High traffic and engagement consistent with a legitimate service."

Reason: Site has consistent monthly visitors around 6.9 million and healthy engagement metrics.

Trademark and brand registration

Score: 85/100

Passed

"Trademarks reduce likelihood of impersonation or scam."

Reason: Multiple registered live trademarks under the owning company confirm brand's legal standing.

Blacklist status and security warnings

Score: 90/100

Passed

"Absence from blacklists supports safety."

Reason: No hits in crypto scam blacklist or on Google Safe Browsing lists.

Contact and ownership transparency

Score: 80/100

Passed

"Transparent contact information increases trustworthiness."

Reason: Company provides regional emails and is active on multiple official social media profiles.

Reported user experience and complaints

Score: 60/100

Passed

"Mixed reviews warrant moderate caution but not avoidance."

Reason: User complaints mostly concern service issues, no evidence of scam or domain-level fraud.

Your Next Steps

1

For detailed safety and legal concerns, monitor ongoing news related to Lalamove's regional operations.
2

Use official contact emails for support to avoid phishing and scammers impersonating the platform.
3

If using Lalamove services, verify driver details per platform guidelines to prevent fraud.
4

Consider user reviews for service expectations in specific regions before use.

Evidence & Citations

Lalamove Technology Profile on SimilarTech
Details of technologies, hosting, and traffic sources.
Traffic and Engagement Data from SimilarWeb
Monthly visits, bounce rate, and traffic sources.
USPTO Trademark Records for Lalamove
Trademark registrations associated with the brand.
WHOIS and DNS Records from GoDaddy
Domain registration and SSL certificate data.
Crypto Scam Blacklist and Google Safe Browsing Results
No detected risks or blacklisting.
Official Contacts and Social Links from Lalamove.com
Corporate email addresses and social media profiles.
News Articles Related to Lalamove
Recent press and media mentions.
User Reviews and Scam Reports on Public Forums
Customer feedback and reported fraudulent schemes.

🕵🏻 Keep investigating

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