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Domain Due Diligence
Report for Klara.com

Report Date October 19, 2025
Recommendation
Proceed
Overall Summary
Safe
Why we think so

Klara.com is a healthcare communication platform that centralizes messaging between patients and providers to improve care coordination. The site ranks around 9,757 globally with over 5 million monthly visits, primarily from the United States. It uses reputable infrastructure from Amazon and Akamai and features integrations with major marketing and analytics platforms. Klara is recognized in the healthcare software industry and maintains valid security certificates, industry compliance, and transparent contact details. No evidence suggests it is fraudulent or involved in major legal disputes.

Confidence Score
88%

Risk Insights

🛡️

Strong Healthcare Software Presence

5M+ monthly visits mainly US-based
Top 10,000 global website rank
Positive user reviews in healthcare domain
✅

Established Brand with Legal Protections

Multiple USPTO trademarks active
Clear ownership and registry info
Transparent contact details and support channels
🔐

Safe and Trusted Technical Setup

Reputable hosting and CDN providers
Valid SSL certificates
No blacklist or phishing detections

Contradictory Signals

Domain owner uses privacy protection, which is a common practice but can reduce transparency slightly.

Signal A: High trust and traffic

Signal B: WHOIS privacy service used

Category Scores

Identity 90/100
Reputation 85/100
Technical 90/100
Content 85/100
Legal 80/100
Business Validity 90/100

Red Flags & Warnings

  • The WHOIS registrant uses an identity protection service in the UK, which is a minor privacy signal but common and not necessarily suspicious.

🔎 Detailed Checks & Analysis

Traffic and Usage

Score: 18/100
Passed

"The traffic distribution is mostly direct (80.9%) from the US, showing typical user engagement for healthcare software."

Reason: Site has a high volume of monthly visitors (5.1M) and ranks in top 10,000 globally, indicating legitimacy and active use.

Technical Infrastructure

Score: 18/100
Passed

"No immediate technical red flags like blacklists or expired certificates were found."

Reason: Uses recognized hosting and CDN providers like Amazon AWS and Akamai with valid SSL certificates.

Brand and Trademark Validity

Score: 14/100
Passed

"Mark registrations cover health care and software domains matching the business profile."

Reason: Multiple live USPTO trademarks show the brand is legally recognized and protected.

Contact Transparency

Score: 90/100
Passed

"Contact data is consistent and verifiable through multiple official links."

Reason: Official contact emails and phone numbers are publicly listed alongside social media profiles, consistent with a legitimate business.

Blacklist and Phishing Check

Score: 13/100
Passed

"Technical scans report no risk or malicious indicators for the domain."

Reason: No presence on Google Safe Browsing or crypto scam blacklists, supporting safe usage.

User Reviews and Reputation

Score: 80/100
Passed

"Reputation is positive with issues focused on support or usability, not trustworthiness."

Reason: User reviews across healthcare software platforms report functionality feedback with no fraud or scam allegations.

Legal and Dispute History

Score: 80/100
Passed

"Contracts discourage public litigation, reducing legal risk visibility."

Reason: No reported legal disputes or consumer lawsuits; arbitration clauses suggest proactive risk management.

Your Next Steps

  • 1
    Use the official website and verify SSL certificates before sharing sensitive patient information.
  • 2
    Check HIPAA compliance confirmations when using the platform for healthcare communication.
  • 3
    Review privacy policies and terms of service to understand data handling and dispute resolution.
  • 4
    Stay aware of the difference between klara.com (healthcare software) and Klarna (financial service) to avoid confusion.
  • 5
    For healthcare providers, consult verified customer reviews on trusted software platforms for additional insight.

Evidence & Citations

🕵🏻 Keep investigating

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