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Domain Due Diligence
Report for Jdsports.com

Report Date January 22, 2026
Recommendation
Caution
Overall Summary
Safe
Why we think so

JD Sports' website, jdsports.com, is a well-established retail platform specializing in sneakers, sportswear, and accessories from major brands like Nike, Jordan, and adidas. It receives about 10.4 million visits monthly, mostly from the United States. The site uses reputable CDNs and multiple analytics and advertising services, demonstrating a professional, commercial setup. JD Sports operates physical stores and maintains active social media channels. While the official site is not reported as a scam, a data breach in 2025 exposed customer information for about 10 million users, raising phishing risks. Additionally, there are significant customer complaints regarding refund delays and poor support responsiveness. The company has also settled a notable sexual harassment lawsuit recently. Overall, jdsports.com is authentic but has some customer service and privacy concerns to consider.

Confidence Score
83%

Risk Insights

🛡️

Strong Domain and Infrastructure

High traffic supports legitimacy
Uses reputable CDNs and hosting
Stable DNS and WHOIS info
⚠️

Customer Service Challenges

Multiple unresolved refund complaints
Poor customer support responsiveness
Long phone wait times reported
⚠️

Security Incident Impact

Data breach exposed 10M customer records in 2025
Increased phishing risk
No fraudulent sales detected on official site

Contradictory Signals

Good site authenticity but service quality issues affect user experience.

Signal A: Legitimate domain with strong infrastructure and no scam blacklisting

Signal B: Significant customer complaints about refund processing and support

Category Scores

Identity 85/100
Reputation 70/100
Technical 90/100
Content 80/100
Legal 70/100
Business Validity 85/100

Red Flags & Warnings

  • Customer complaints about delayed or missing refunds and unresponsive support.
  • 2025 data breach exposing sensitive customer information, increasing phishing risks.

🔎 Detailed Checks & Analysis

Domain Traffic and Technology Check

Score: 90/100
Passed

"Traffic sources are stable and primarily direct or search-based, with a global rank within the top 5,000."

Reason: The domain has high traffic (~10.4M monthly visits), uses trusted CDNs like Akamai and CloudFlare, and hosts reputable brand content, indicating a legitimate and well-maintained site.

Blacklist and Scam Presence Check

Score: 95/100
Passed

"Absence of matched threats or flags from security services."

Reason: No evidence of scam-related blacklisting in Google Safe Browsing or crypto scam databases. This implies no known malicious activity.

WHOIS and DNS Records Analysis

Score: 80/100
Passed

"Registrant details are privacy-protected but consistent with a corporate entity in GB."

Reason: Domain registered since 2010 with a stable registrar and proper DNS setup, including SPF, TXT records, and multiple name servers, supporting authenticity.

Trademark Conflict Search

Score: 80/100
Passed

"Zero results for 'jdsports' trademark claims."

Reason: No trademark conflicts found in USPTO records, indicating the brand is not involved in impersonation disputes locally in the US.

Customer Complaints and Reviews

Score: 50/100
Failed

"Complaints logged mainly via BBB with unresolved refund issues and unresponsive service reported."

Reason: Numerous complaints about poor customer service, refund delays, and order issues documented, which flag concerns about support reliability but not outright fraud.

Legal and Dispute Issues

Score: 40/100
Passed

"Corporate apology and policy reviews followed the case; supervisor no longer employed."

Reason: A notable sexual harassment lawsuit was settled in 2025, which reflects on company practices outside website safety but does not undermine site authenticity.

Your Next Steps

  • 1
    Verify site uses HTTPS before making purchases.
  • 2
    Be cautious with phishing attempts following the data breach.
  • 3
    Contact customer support directly for order and refund issues.
  • 4
    Avoid unofficial or suspicious variants of the domain (e.g., jdsports-eu.com).

Evidence & Citations

🕵🏻 Keep investigating

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