Recommendation

Caution

Overall Summary

Suspicious

Why we think so

jacquielawson.com offers a popular e-card service with over 3.7 million monthly visits, mainly from the US. It uses proven technologies like Akamai CDN and Amazon hosting for reliability. The domain is well-established, with a valid SSL certificate and no indications on scam blacklists. Official contact emails and social media profiles are available. The site appears legitimate but receives many user complaints about customer service and automatic billing issues.

Confidence Score

73%

Risk Insights

🛡️

Strong Technical Foundation

Uses Akamai CDN and Amazon hosting for reliable performance.

Valid SSL certificate ensures data security.

High monthly visits confirm active user base.

⚠️

Customer Support Issues

Many complaints about inaccessible customer service.

Automatic subscription renewals cause disputes.

Users report difficulty cancelling subscriptions and getting refunds.

Contradictory Signals

The site is technically sound and popular, but user experience is marred by support problems and billing disputes, reducing trust.

Signal A: Legitimate, well-established domain with solid tech infrastructure

Signal B: Weak customer service and billing complaints

Category Scores

Identity 85/100

Reputation 40/100

Technical 90/100

Content 75/100

Legal 60/100

Business Validity 70/100

Red Flags & Warnings

Frequent reports of unresponsive customer service making issue resolution difficult.
Problems with automatic subscription renewals and disputed charges increase user risk.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Reputation

Score: 90/100

Passed

"Domain created in 2001 and managed by CSC Corporate Domains, Inc., indicating stable ownership and good standing."

Reason: The domain is long-established, registered with a reputable registrar, increasing trust in its legitimacy.

SSL Certificate Validity

Score: 95/100

Passed

"Certificate valid until June 2026 with strong signature algorithm (RSA-SHA256)."

Reason: Valid SSL certificate issued by Entrust ensures secure encrypted connections to the site.

Technical Infrastructure Quality

Score: 90/100

Passed

"Technologies include Akamai CDN, Amazon DNS, Facebook Pixel, and Google Tag Manager."

Reason: Site uses reputable CDN (Akamai), hosting (Amazon), and analytics (Google Analytics), indicative of professional deployment.

Traffic Volume and Source Analysis

Score: 85/100

Passed

"3.8M monthly visits mostly from US users, low social traffic, and bounce rate about 36%."

Reason: High traffic with mainly direct and search referrals suggests a popular, actively used service.

Blacklist and Scam Check

Score: 100/100

Passed

"Verified by Crypto Scam Sniffer and Google Safe Browsing data showing no risk detected."

Reason: No matches found on relevant crypto scam or phishing blacklists, reducing risk for users.

Trademark and Brand Protection

Score: 90/100

Passed

"Search of USPTO database found zero results for 'jacquielawson'."

Reason: No trademark conflicts found which supports brand authenticity and reduces impersonation risk.

Customer Service and User Feedback

Score: 25/100

Failed

"Reviews mention automatic renewals, billing disputes, and unresponsive email support with no phone contact."

Reason: Numerous user complaints about billing issues and poor support lower trust in overall service quality.

Legal and Dispute Resolution Terms

Score: 60/100

Passed

"Terms require mediation/arbitration in Ohio; UK/EU consumers retain court rights but service limits other disputes."

Reason: No lawsuits found, but restrictive arbitration clauses and no class actions limit user recourse.

Your Next Steps

1

If planning to use the service, disable auto-renewal immediately to avoid unwanted charges.
2

Keep records of cancellation and billing communications.
3

Use payment methods with strong dispute protection like credit cards or PayPal.
4

Verify any unexpected Jacquie Lawson e-card emails by checking the sender and official site.
5

Be cautious given the frequent user complaints about billing and customer support.

Evidence & Citations

Jacquielawson.com traffic and technology profile
Data shows traffic, tech stack, and industry category.
Domain and SSL details for jacquielawson.com
Validated SSL certificate and registrar info.
Consumer complaints and reviews summary
Aggregated user reviews highlight key concerns.
Trademark search for Jacquielawson
No conflicting trademarks found.
Scam and blacklist status check
No scam or blacklist flags detected.

🕵🏻 Keep investigating

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