Recommendation

Caution

Overall Summary

Suspicious

Why we think so

itemku.com is an established Indonesian marketplace founded in 2014, specializing in digital game keys, items, accounts, and gift cards. It attracts over 4.7 million monthly visits globally, mostly from Indonesia, and ranks #7,800 worldwide in traffic. The platform uses popular technologies including Amazon CloudFront for content delivery and multiple trusted payment options like PayPal and local services such as Alfamart and GoPay. It offers buyer protections such as escrow and 24/7 support, and maintains a valid SSL certificate issued by Amazon. However, user experiences vary widely; game top-ups and digital vouchers generally work well due to automation, but buying game accounts is riskier because the platform's seller verification is minimal. Multiple complaints highlight technical glitches, undelivered items, and difficulties with refunds, often related to inconsistent seller quality. Despite these issues, itemku.com is not blacklisted or flagged as a scam and holds neutral reputational signals with mixed reviews. Legal disputes are absent but consumer protection challenges exist due to the complex nature of virtual goods ownership. The service operates transparently behind the scenes with credible infrastructure and trust engines, but buyers should exercise caution, especially when dealing with individual sellers.

Confidence Score

68%

Risk Insights

🛡️

Secure Backend and Payment Systems

Uses Amazon Registrar and SSL certificates.

Leverages trusted content delivery networks.

Integrates multiple payment options including PayPal and local wallets.

⚠️

Mixed User Experiences

Frequent issues with seller reliability and refunds.

Automated product purchases more reliable than game accounts.

Customer support sometimes slow or biased.

✅

No Blacklist Issues Detected

Clean status in crypto scam and phishing blacklists.

No Google Safe Browsing threats.

Site SSL valid and current.

Contradictory Signals

While the site technology is solid, inconsistent seller verification reduces overall trustworthiness.

Signal A: Strong technical infrastructure and valid SSL

Signal B: User complaints about transaction problems and fraud

Category Scores

Identity 75/100

Reputation 45/100

Technical 85/100

Content 70/100

Legal 50/100

Business Validity 65/100

Red Flags & Warnings

Numerous user reports of account fraud, undelivered items, and refund challenges due to low seller verification standards.
Technical glitches impact usability and transaction completion on website and app.

🔎 Detailed Checks & Analysis

Domain age and registrar

Score: 90/100

Passed

"Older domains typically indicate established operations; registrar is reputable."

Reason: Domain itemku.com was registered in 2014 via Amazon Registrar, indicating a stable, aged domain with professional management.

Technical infrastructure

Score: 85/100

Passed

"Robust tech stack supports secure and reliable site operation."

Reason: Uses trusted technologies such as Amazon CloudFront, Amazon Hosting, Cloudflare, and multiple secure payment gateways.

Traffic and engagement quality

Score: 80/100

Passed

"Traffic mostly from Indonesia, matching marketplace focus."

Reason: High monthly visits (~4.8 million) with low bounce rate (~31%) and high pages per visit (~10) show engaged user base.

Blacklist and phishing status

Score: 90/100

Passed

"No technical red flags for fraud or malware detected."

Reason: No listings on crypto scam or phishing blacklists and clean Google Safe Browsing results.

User reviews and reputation

Score: 45/100

Failed

"Legitimate platform, but inconsistent enforcement and support lowers trust."

Reason: User reviews reveal mixed experiences, with significant complaints about seller quality and transaction issues.

Legal and regulatory risks

Score: 50/100

Failed

"Platform operates in complex legal environment with limited clear recourse."

Reason: No lawsuits reported but legal ambiguity on virtual goods ownership creates consumer protection concerns.

Your Next Steps

1

Carefully verify seller ratings and transaction histories before purchasing, especially for game accounts.
2

Prefer automated purchases like top-ups and digital vouchers to reduce risk.
3

Keep detailed records and communicate clearly with sellers and customer support.
4

Check the platform’s official contact emails like support@itemku.com for assistance.
5

Monitor for any suspicious communications or transaction irregularities.

Evidence & Citations

Website technology and traffic analysis by SimilarTech
Details on traffic, technologies used, and geographic visitor data.
User review analysis and scam reports summary
Mixed user experiences, highlighting risks with certain product categories.
Crypto scam blacklist and Google Safe Browsing status
No risk detections indicating clean technical status.
Itemku domain WHOIS and SSL certificate data
Legitimate registration and current SSL certificate information.

🕵🏻 Keep investigating

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