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Domain Due Diligence
Report for Irobot.com

Report Date February 14, 2026
Recommendation
Proceed
Overall Summary
Safe
Why we think so

irobot.com is the official website of iRobot Corporation, a well-known maker of robot vacuum cleaners and mops. The site attracts about 900,000 monthly visits, mainly from the US, and uses various advertising, analytics, and payment technologies from major providers like Amazon, Google, and Salesforce. Its domain is protected with valid SSL and managed by a reputable registrar, CSC Corporate Domains. iRobot has multiple active trademarks and a physical location in Pasadena, CA, with generally average Google ratings for its research division. However, it faces substantial customer service and product reliability complaints, especially regarding warranty disputes, delays, and defective units. Despite many complaints, it is not identified as a scam or blacklisted site. There are ongoing securities class action lawsuits related to business disclosures, alongside a recent small regulatory settlement over air cleaner certification in California.

Confidence Score
85%

Risk Insights

🛡️

Domain Security is Solid 🛡️

Valid SSL certificate issuance by Amazon ensures secure browsing.
Multiple layers of DNS and TXT records confirm domain control.
✅

Brand is Legally Protected

Several active USPTO trademarks registered to iRobot Corporation.
Trademark status supports authentic brand identity.
⚠️

Customer Complaints Affect Reputation

Many complaints highlighted on BBB and consumer forums.
Common issues include warranty problems and customer service delays.

Contradictory Signals

While the brand and domain are authentic and secure, users report ongoing service and product issues affecting reputation.

Signal A: Strong technical and legal verification of domain and brand

Signal B: Significant customer dissatisfaction and complaints

Category Scores

Identity 95/100
Reputation 65/100
Technical 90/100
Content 85/100
Legal 70/100
Business Validity 85/100

Red Flags & Warnings

  • High volume of customer complaints about service delays, warranty denials, and product failures.
  • Google Places reviews for corporate location have low ratings (2.9/5).

🔎 Detailed Checks & Analysis

SSL certificate validation

Score: 90/100
Passed

"SSL is current and properly issued, contributing to secure communications."

Reason: Domain uses a valid SSL certificate issued by Amazon RSA 2048 M01 valid from Oct 2025 to Nov 2026.

Domain technology stack analysis

Score: 85/100
Passed

"Tech usage typical for established e-commerce brands, indicating authenticity."

Reason: Website employs numerous legitimate commercial technologies for advertising, analytics, and commerce (Amazon, Adobe, Google platforms).

Blacklist and scam check

Score: 95/100
Passed

"Domain is clean from known blacklist or phishing threats."

Reason: No entries on crypto scam or phishing blacklists; Google Safe Browsing reports no risk.

Trademark and brand verification

Score: 88/100
Passed

"Trademarks validate brand ownership and reduce impersonation risk."

Reason: Multiple trademarks for IROBOT owned by iRobot Corporation, with live registrations.

Business location and presence

Score: 70/100
Passed

"Physical presence confirms legitimacy but customer sentiment is mixed."

Reason: Corporate HQ located at Pasadena, CA with Google listing, but customer rating is relatively low (2.9/5).

Reputation through consumer reviews

Score: 60/100
Passed

"Reputation concerns advise caution, especially regarding customer support experience."

Reason: Widespread customer complaints focus on service and product issues; no confirmed scams but service problems affect trust.

Legal disputes and regulatory risks

Score: 70/100
Passed

"Legal actions reflect corporate governance issues, not site legitimacy."

Reason: Several pending securities lawsuits and a regulatory settlement noted but unrelated to fraud or consumer safety.

Your Next Steps

  • 1
    If purchasing or seeking support, verify purchase from authorized sellers and review warranty terms carefully.
  • 2
    Use contact emails such as investorrelations@irobot.com for official inquiries or escalation.
  • 3
    Check Better Business Bureau and consumer forums for the latest user experiences before large purchases.
  • 4
    Monitor legal case updates if concerned about corporate governance or investment risks.

Evidence & Citations

🕵🏻 Keep investigating

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