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Domain Due Diligence
Report for Instabridge.com

Report Date October 6, 2025
Recommendation
Caution
Overall Summary
Safe
Why we think so

Instabridge appears to be a legitimate Sweden‑based app and eSIM provider with measurable web traffic (~407K visits/month) and a public support channel. The domain is long‑standing (registered 2011), uses Cloudflare DNS and a valid SSL certificate, and is not flagged by Google Safe Browsing or crypto blacklists. Independent reviews (TechRadar, TechCrunch, app reviewers) describe the product as usable, though some users report refund/account disputes and slow support — so be cautious for large or non-refundable purchases.

Confidence Score
75%

Risk Insights

✅

Traffic and longevity ✅

Estimated ~407K monthly visits (Aug 2025).
Domain registered in 2011 — not newly created.
⚠️

Operational complaints to watch ⚠️

Multiple user reports about refunds and account downgrades.
Read refund policies before buying eSIMs or subscriptions.

Contradictory Signals

Traffic and age point to a legitimate company, but operational disputes mean individual purchases carry some risk.

Signal A: High traffic and established WHOIS

Signal B: Recurring user complaints about refunds and account deletions

Category Scores

Identity 75/100
Reputation 70/100
Technical 85/100
Content 80/100
Legal 75/100
Business Validity 70/100

Red Flags & Warnings

  • Multiple user complaints describe denied refunds, downgraded ‘lifetime’ promises and slow/no response from support — a recurring operational complaint to watch.
  • Terms of Service include strict refund/abuse clauses that can limit recourse for accidental or disputed charges.

🔎 Detailed Checks & Analysis

Domain age and registrar

Score: 85/100
Passed

"Old registration date (2011) reduces the likelihood this is a fly‑by‑night scam; registrar is Cloudflare which commonly manages legitimate sites."

Reason: Domain created in 2011 and registered through Cloudflare, consistent with an established operator.

SSL and TLS configuration

Score: 90/100
Passed

"SSL valid from 2025-08-17 through 2025-11-15; modern signature algorithm and Cloudflare edge presence indicate proper encryption."

Reason: Valid SSL certificate present and signature algorithm ecdsa-with-SHA256.

Traffic and engagement signals

Score: 80/100
Passed

"SimilarWeb reports ~406,972 visits (Aug 2025), average pages per visit ~2.77 and bounce ~43%; these are consistent with an active consumer app/site."

Reason: High estimated monthly visits (~407K) and a majority of search traffic point to genuine user demand.

Public contact & support info

Score: 80/100
Passed

"support@instabridge.com and privacy@instabridge.com appear on multiple help/policy pages; visible social profiles and GitHub increase transparency."

Reason: Support and privacy emails plus social accounts are publicly listed and traceable.

Blacklist / malware / phishing signals

Score: 90/100
Passed

"Google Safe Browsing API returned no risk_detected; crypto scam sniffer shows not blacklisted, lowering immediate technical risk."

Reason: No matches on Google Safe Browsing and no crypto‑scam blacklist hits.

Trademark / brand impersonation check

Score: 70/100
Passed

"Absence of USPTO hits does not imply impersonation; domain brand appears used legitimately but U.S. trademark filings may be outside scope."

Reason: No USPTO trademark records found for query 'instabridge.com' in the provided search.

Consumer complaints and dispute risk

Score: 55/100
Failed

"User reports (reviews/consumer forums) mention denied refunds, lost ‘lifetime’ promises and slow responses; these are not proof of fraud but do increase buyer risk."

Reason: Documented user complaints about refunds and account handling raise operational risk for purchases.

Your Next Steps

  • 1
    If you plan to buy an eSIM or a long‑term plan, read the Terms of Service refund rules and keep screenshots of purchase confirmations.
  • 2
    Contact support at support@instabridge.com with transaction details before requesting chargebacks; escalate to your payment provider if unresolved.
  • 3
    Check recent app store reviews and Trustpilot/BBB for recent patterns of refunds or account deletions before high‑value purchases.
  • 4
    Verify the seller within the app (official app IDs on Google Play/App Store) and avoid third‑party links offering discounted or “lifetime” plans.
  • 5
    Save communications and receipts; for unresolved money loss, file complaints through the payment provider and local consumer protection (Swedish law applies per their TOS).

Evidence & Citations

🕵🏻 Keep investigating

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