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Domain Due Diligence
Report for Idmobile.co.uk

Report Date November 16, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

idmobile.co.uk operates as a UK-based mobile phone and SIM provider with strong web presence, including nearly 2 million monthly visits primarily from the United Kingdom. The website uses reputable technology and content delivery services such as CloudFlare and Amazon CloudFront and supports secure transactions via DigiCert TLS. Contact information is publicly available, including email and phone. However, customer reviews and community reports reveal numerous complaints about billing errors, poor customer service, contract disputes, and fraud-related issues. Users often describe frustrating experiences with double charges, unresolved fraud cases, and difficulties in contract cancellation. Despite these complaints, the domain is not blacklisted for scams or phishing and shows stable infrastructure and traffic patterns. Legal disputes primarily relate to consumer rights, complaint handling, and fraud prevention rather than proven deliberate scam activity.

Confidence Score
65%

Risk Insights

🌐

High Traffic and Established Presence

Nearly 2 million visits monthly, mostly UK-based users.
Global rank strong at #21,466 indicates legitimate operation.
Website uses standard, reputable tech stack.
⚠️

Significant Consumer Complaints

Widespread reports of billing irregularities and double charges.
Poor customer service response and complaint resolution.
Fraud cases and identity theft complaints linked to accounts.
✅

No Blacklist or Malware Flags

Domain not flagged in Google Safe Browsing or anti-scam lists.
No active phishing or malware threats detected.
Infrastructure and security measures consistent with legitimate businesses.

Contradictory Signals

While the technical setup looks legitimate, user complaints reveal operational issues that cause financial harm.

Signal A: High trust in technology and infrastructure

Signal B: Frequent user reports of scams and fraud

Category Scores

Identity 70/100
Reputation 40/100
Technical 85/100
Content 75/100
Legal 45/100
Business Validity 60/100

Red Flags & Warnings

  • Numerous user reports indicate billing errors, double charges, and unresolved dispute issues.
  • Poor customer service and complaint responsiveness increase risk of unresolved issues.
  • Legal and identity fraud disputes reported, suggesting weak fraud prevention or response.
  • Users label idmobile.co.uk as "scam" or "fraudulent" reflecting dissatisfaction and risk perception.

🔎 Detailed Checks & Analysis

Domain Technical Legitimacy

Score: 80/100
Passed

"The domain employs CloudFlare, Amazon CloudFront, DigiCert TLS, and standard security protocols for secure access."

Reason: Uses reputable hosting, CDN, security certificates, and modern web technologies supporting authenticity.

User Reputation and Reviews

Score: 30/100
Failed

"Customer complaints frequently cite billing errors and accuse the company of scams though no formal legal fraud ruling found."

Reason: Numerous negative customer reports of billing fraud, poor service, and dispute unresolved issues raise suspicion.

Blacklist and Phishing Status

Score: 90/100
Passed

"Google Safe Browsing and crypto scam databases show no threats for idmobile.co.uk."

Reason: No blacklist or phishing warnings detected indicating no evidence of phishing or malware at the domain level.

Legal and Consumer Dispute History

Score: 40/100
Failed

"Past and ongoing disputes highlight poor resolution practices and cases of identity fraud linked to the domain."

Reason: Multiple complaints and disputes over consumer rights, fraud, and complaint handling suggest risk to consumers.

Your Next Steps

  • 1
    Exercise caution before engaging with idmobile.co.uk, especially regarding contracts and payments.
  • 2
    Read all contract terms carefully and keep detailed records of communications.
  • 3
    Consider alternatives with stronger customer satisfaction ratings if possible.
  • 4
    Report any suspicious billing or fraud issues to consumer protection agencies and consult the Communications Ombudsman for dispute resolution.
  • 5
    Monitor accounts for unusual activity and use security measures to prevent account takeover or SIM swap fraud.

Evidence & Citations

🕵🏻 Keep investigating

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