Domain Due Diligence
Report for Hueber.de
Why we think so
Hueber.de is a German website operated by a leading language publishing house specializing in teaching materials and courses for over 30 languages, including German as a foreign and second language. The site attracts nearly one million visitors monthly, predominantly from Germany, Austria, and Mexico. It uses Apache and Ubuntu servers, with several paid technologies indicating a stable infrastructure. The site supports HTTPS with a valid TLS certificate. Contact details like multiple official emails and social media accounts are publicly available, demonstrating transparency. There are no reported blacklists or phishing warnings associated with the domain. Recent news articles confirm the company's active role in language education events and product launches. However, user reviews and reputation reports highlight concerns about customer service responsiveness, order reliability, and product authenticity. Overall, hueber.de appears to be a legitimate educational publisher with a solid technical foundation but some mixed customer feedback.
Risk Insights
Strong Technical Setup ๐ก๏ธ
Active Market Presence
Customer Service Concerns
Contradictory Signals
While the website is technically sound, customer feedback suggests service issues that may impact trust.
Signal A: Stable technical infrastructure and valid certificates
Signal B: Reported negative user experiences regarding customer service
Category Scores
Red Flags & Warnings
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Mixed reviews highlight poor customer service responsiveness and reliability issues in orders.
๐ Detailed Checks & Analysis
Domain technical infrastructure
Domain technical infrastructure
"Apache and Ubuntu servers with paid services such as Adobe Dynamic mBox and Hetzner hosting."
Reason: Uses professional server software and technologies; SSL certificate valid and current.
Traffic and Usage
Traffic and Usage
"Bounce rate about 43%, average 4 pages per visit, time on site about 187 seconds."
Reason: Nearly 1 million monthly visitors primarily from Germany and nearby countries with good engagement metrics.
Contact and transparency
Contact and transparency
"Emails like kundenservice@hueber.de and orders@hueber.de listed with active social accounts."
Reason: Multiple official emails and active social media profiles available.
Blacklist and phishing status
Blacklist and phishing status
"No risk detected by major blacklist services."
Reason: Domain not found on crypto scam lists or Google Safe Browsing blacklist.
Reputation and user feedback
Reputation and user feedback
"Complaints about slow responses, order cancellations, and product authenticity."
Reason: Mixed user reviews show dissatisfaction with customer service and order reliability.
Legal and trademark issues
Legal and trademark issues
"Trademark search shows no active conflicts with the claimed brand."
Reason: No current trademark conflicts directly related to hueber.de, but there is a dead trademark 'HUEBERT' owned by another company.
Your Next Steps
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1Review the company's official contact emails for customer support inquiries.
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2Consider reading multiple user reviews to gauge reliability before purchasing.
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3Verify SSL encryption when submitting sensitive information.
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4Check recent news for company updates or announcements.
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5Exercise general caution regarding customer service based on reported experiences.
Evidence & Citations
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Technical and Traffic Data for hueber.de
Shows stable technology stack and notable monthly visits mostly from Germany.
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SSL and DNS Records for hueber.de
Confirms valid HTTPS certificate and DNS configuration.
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Contact Information for hueber.de
Lists multiple official emails and social media links.
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Crypto Scam Sniffer Results for hueber.de
No blacklisting found for this domain.
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Recent News Articles About Hueber Verlag
Shows active and positive presence in educational sector events.
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User Reviews and Complaints on Hueber.de
Mixed user feedback focusing on poor customer support and order issues.
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