WebVetted โ„ข Beta
Recommendation
Caution
Overall Summary
Safe
Why we think so

Hueber.de is a German website operated by a leading language publishing house specializing in teaching materials and courses for over 30 languages, including German as a foreign and second language. The site attracts nearly one million visitors monthly, predominantly from Germany, Austria, and Mexico. It uses Apache and Ubuntu servers, with several paid technologies indicating a stable infrastructure. The site supports HTTPS with a valid TLS certificate. Contact details like multiple official emails and social media accounts are publicly available, demonstrating transparency. There are no reported blacklists or phishing warnings associated with the domain. Recent news articles confirm the company's active role in language education events and product launches. However, user reviews and reputation reports highlight concerns about customer service responsiveness, order reliability, and product authenticity. Overall, hueber.de appears to be a legitimate educational publisher with a solid technical foundation but some mixed customer feedback.

Confidence Score
80%

Risk Insights

๐Ÿ›ก๏ธ

Strong Technical Setup ๐Ÿ›ก๏ธ

Uses HTTPS with valid TLS certificate issued by Thawte.
Runs on reliable Apache and Ubuntu servers.
Employs multiple paid technology services.
๐Ÿ“ˆ

Active Market Presence

Nearly 1 million monthly visitors mainly from Germany.
Engaged audience with average of 4 pages per visit.
Visible in recent news through educational events.
โš ๏ธ

Customer Service Concerns

User reports mention poor support responsiveness.
Order cancellations and shipping delays noted.
Mixed feedback on product authenticity and quality.

Contradictory Signals

While the website is technically sound, customer feedback suggests service issues that may impact trust.

Signal A: Stable technical infrastructure and valid certificates

Signal B: Reported negative user experiences regarding customer service

Category Scores

Identity 85/100
Reputation 65/100
Technical 90/100
Content 80/100
Legal 70/100
Business Validity 80/100

Red Flags & Warnings

  • Mixed reviews highlight poor customer service responsiveness and reliability issues in orders.

๐Ÿ”Ž Detailed Checks & Analysis

Domain technical infrastructure

Score: 90/100
Passed

"Apache and Ubuntu servers with paid services such as Adobe Dynamic mBox and Hetzner hosting."

Reason: Uses professional server software and technologies; SSL certificate valid and current.

Traffic and Usage

Score: 85/100
Passed

"Bounce rate about 43%, average 4 pages per visit, time on site about 187 seconds."

Reason: Nearly 1 million monthly visitors primarily from Germany and nearby countries with good engagement metrics.

Contact and transparency

Score: 80/100
Passed

"Emails like kundenservice@hueber.de and orders@hueber.de listed with active social accounts."

Reason: Multiple official emails and active social media profiles available.

Blacklist and phishing status

Score: 90/100
Passed

"No risk detected by major blacklist services."

Reason: Domain not found on crypto scam lists or Google Safe Browsing blacklist.

Reputation and user feedback

Score: 40/100
Failed

"Complaints about slow responses, order cancellations, and product authenticity."

Reason: Mixed user reviews show dissatisfaction with customer service and order reliability.

Legal and trademark issues

Score: 70/100
Passed

"Trademark search shows no active conflicts with the claimed brand."

Reason: No current trademark conflicts directly related to hueber.de, but there is a dead trademark 'HUEBERT' owned by another company.

Your Next Steps

  • 1
    Review the company's official contact emails for customer support inquiries.
  • 2
    Consider reading multiple user reviews to gauge reliability before purchasing.
  • 3
    Verify SSL encryption when submitting sensitive information.
  • 4
    Check recent news for company updates or announcements.
  • 5
    Exercise general caution regarding customer service based on reported experiences.

Evidence & Citations