Domain Due Diligence

Report for Hiatusapp.com

Hiatusapp.com operates a finance-focused site that helps users manage subscription payments and savings bonds. Its monthly visitors number around 32,000, primarily from the U.S., with a moderate bounce rate around 43%. The site uses credible technologies such as Amazon hosting, Google Analytics, and Shopify. Official contact points are listed including emails and a toll-free number, and it has a physical software company location in New York City. However, the company faces significant customer complaints, mostly about unauthorized charges continuing after subscription cancellations, difficulty in contacting support, and poor resolution of billing issues. The Better Business Bureau (BBB) records over 130 complaints and assigns a D rating due to these issues. While some reviews note legitimate service use, multiple user reports across app stores and consumer protection sites describe billing practices they consider deceptive or fraudulent. The app’s terms acknowledge potential disputes but limit liability. There is no public evidence of government or legal action as of late 2025, but the pattern of consumer dissatisfaction is strong and consistent. Customers should exercise caution and monitor payment activity closely if using this service.