Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Hey You (heyyou.com.au) is an Australian food and drink service that lets users order ahead to avoid queues. It ranks around #397,537 globally with about 81,000 visits monthly, mainly from Australia. The website uses reputable hosting and technologies including Amazon AWS and Google services. Contacts like support@heyyou.com.au and active social media profiles are publicly available. The domain has valid SSL certification and is registered via a known registrar. Although there are no trademark conflicts or blacklist flags, some users report issues with customer service, promotions, and app reliability. A reported 2024 data breach affecting over 100,000 accounts raises security considerations. No major lawsuits or verified scam reports have been found.

Confidence Score

78%

Risk Insights

🛡️

Strong Technical Foundation

Hosted on Amazon AWS with reliable DNS services

Uses Cloudflare CDN and Google Analytics for performance and tracking

Valid SSL certificate issued recently

⚠️

Customer Service Concerns

User reports cite slow support and unresolved billing issues

Promotional credits sometimes mishandled

App reliability issues reduce user satisfaction

🔐

Security Incident in 2024

Reported data breach exposed user data and passwords

Users advised to change passwords and monitor accounts

No known ongoing phishing or malware threats

Contradictory Signals

While the domain and infrastructure are legitimate and secure, operational challenges and data security incidents affect overall trust.

Signal A: Strong technical and domain reputation

Signal B: Reported data breach and customer service issues

Category Scores

Identity 85/100

Reputation 60/100

Technical 90/100

Content 70/100

Legal 80/100

Business Validity 75/100

Red Flags & Warnings

Reported data breach exposed customer emails and passwords in 2024.
Mixed user reviews highlight issues with customer support and promotion handling.

🔎 Detailed Checks & Analysis

Domain technical and infrastructure verification

Score: 90/100

Passed

"Strong presence of reputable technology providers and paid services."

Reason: The domain is hosted on Amazon AWS with Amazon Route 53 DNS and uses Google Analytics and Cloudflare, indicating a reliable and secure infrastructure.

Traffic and user engagement assessment

Score: 85/100

Passed

"Traffic sources are balanced with majority from search and direct traffic."

Reason: Around 81,000 monthly visits mainly from Australia with moderate bounce rate and session duration indicate a real and active user base.

Contact and social media presence

Score: 85/100

Passed

"Multiple verifiable contacts and social profiles exist."

Reason: Public emails, phones, and active social accounts on Facebook, Instagram, TikTok, Twitter, and LinkedIn support legit business identity.

Domain registration, SSL and DNS records

Score: 90/100

Passed

"Domain status includes server renewal protection."

Reason: SSL certificate issued by Amazon is valid and domain DNS records use multiple AWS nameservers; registration is through a known registrar without red flags.

Trademark and brand impersonation risk

Score: 95/100

Passed

"No risk from known trademarks detected."

Reason: No trademark conflicts or similar marks found in USPTO database for 'heyyou.com'.

Blacklist and phishing check

Score: 95/100

Passed

"Safety databases show no threats."

Reason: No blacklisting found in Google Safe Browsing or crypto scam lists.

News and reputation risk

Score: 50/100

Failed

"Security and service issues reduce trust score."

Reason: Reported data breach in 2024 affecting over 100,000 accounts and mixed user reviews on customer support and promotions.

Your Next Steps

1

Verify contact details and social media presence for current responsiveness.
2

Evaluate password and account security, especially if you are an existing user, and update credentials.
3

Monitor for updated customer reviews regarding support and promotional policies.
4

Use trusted payment methods and avoid sharing sensitive data outside official channels.

Evidence & Citations

Hey You technical website info from SimilarTech
Provides detailed technology and traffic data.
Google Safe Browsing lookup for heyyou.com.au
No phishing or malware warnings found.
Hey You reported data breach news article
Describes alleged breach of customer data impacting security.
User reviews and scam complaints analysis for Hey You
Summary of user feedback including service issues.

🕵🏻 Keep investigating

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