Domain Due Diligence
Report for Hertz.com
Why we think so
Hertz.com is the official site of Hertz, a long-established car rental company founded in 1996. It attracts about 9 million visits monthly, mostly from the United States. The site uses reputable technologies including Adobe Experience Manager, major payment systems (Adyen, PayPal, Stripe), and strong security providers like Imperva. It holds a valid SSL certificate and is registered with a trustworthy registrar. There are no trademark conflicts or blacklists. However, numerous customer complaints report overbilling, disputed damage claims, and scams involving fake Hertz employees asking for gift card payments. Hertz has also faced several lawsuits, including those over false arrests, data breaches, and accessibility issues. Despite these issues, the website's traffic and infrastructure strongly suggest it is legitimate, but customers should be cautious and verify communications.
Risk Insights
Established domain with solid infrastructure 🛡️
Significant customer complaints ⚠️
No domain blacklists or trademark issues
Contradictory Signals
While the website is authentic and professionally managed, consumer experiences reveal risks in transactions and interactions.
Signal A: Strong technical and domain legitimacy signals
Signal B: Multiple serious customer fraud complaints and legal issues
Category Scores
Red Flags & Warnings
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Reported scams involving individuals posing as Hertz staff who request gift card payments for rentals.
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Multiple customer complaints about overbilling and disputed damage charges, some alleging fraudulent damage claims submitted by Hertz staff.
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Hertz has been involved in lawsuits related to false arrests, data breaches, and civil rights violations, indicating significant legal risks.
🔎 Detailed Checks & Analysis
Domain age and registrar reputation
Domain age and registrar reputation
"Older domains managed by trusted registrars are less likely to be fraudulent."
Reason: The domain hertz.com was registered in 1996 under MarkMonitor, a reputable registrar. This supports trustworthiness.
Website traffic and technology
Website traffic and technology
"High traffic and professional technology stack indicate a legitimate and established business."
Reason: The site receives around 9 million visits per month, dominated by U.S. users, and uses reputable content management and payment systems.
Presence of negative reputation signals
Presence of negative reputation signals
"These issues reduce overall reputation and trust despite site authenticity."
Reason: There are multiple verified customer complaints about fraudulent damage claims, overbilling, and scams impersonating Hertz employees.
Legal disputes and controversies
Legal disputes and controversies
"Legal and regulatory challenges can affect company trust and operations."
Reason: Hertz has faced lawsuits for false arrests, data breaches, and disability rights issues, indicating significant legal risks.
Blacklist and trademark conflicts
Blacklist and trademark conflicts
"This reduces risk of phishing or impersonation scams tied to the domain."
Reason: No trademark conflicts or blacklist entries were found for hertz.com.
Your Next Steps
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1Use only official communication channels listed on the Hertz.com website for booking or support.
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2Never pay Hertz or any rental company with gift cards; this is a common scam.
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3Check your rental agreements carefully and document vehicle condition to avoid fraudulent damage claims.
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4Report suspected scams impersonating Hertz via your local consumer protection agency.
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5Monitor your financial statements and dispute unauthorized charges promptly.
Evidence & Citations
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Hertz.com domain and technology profile
Shows domain age, tech stack, and traffic data indicating a legitimate site managed by a major corporation.
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Hertz domain WHOIS and SSL info
Confirms long registration since 1996 with MarkMonitor registrar and valid SSL certificate.
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Customer complaint patterns and scam reports about Hertz
Documents multiple users losing money due to scams and disputed charges related to Hertz rentals.
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Lawsuits involving Hertz including false arrests and data breaches
Details legal challenges and settlements faced by Hertz.
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Trademark search showing no conflicts for hertz.com
No trademark conflicts found for the domain name.
🕵🏻 Keep investigating
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