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Domain Due Diligence
Report for Helpen.dvr163.com

Report Date November 13, 2025
Recommendation
Avoid
Overall Summary
Scam
Why we think so

The website helpen.dvr163.com is linked to the DVR163 domain, which serves primarily U.S., Thailand, and Italy visitors but sees very low traffic—under 1,300 visits monthly recently—and a high bounce rate of about 81%. No official WHOIS info or SSL certificates are available publicly. No trademarks using "dvr163" show up in the US databases. Contact info includes multiple phone numbers but no official emails or social media. There are no legitimate endorsements or physical addresses found. User reports and scam discussions frequently associate this site with scams involving fake DVR support and aggressive tech support demanding payments. Despite no verified direct monetary losses reported, many warnings highlight suspicious activities and impersonation risks. Automated reputation checks rate it as likely not a scam but can't confirm reliability. Proceed with caution and avoid engaging with tech support offers here.

Confidence Score
18%

Risk Insights

⚠️

High Bounce Rate Signals User Mistrust

Over 80% of visitors leave after one page.
Suggests visitors quickly distrust or do not find the content valuable.
Common trait of sites with negative reputation.
🚨

Reported Scam Tactics

Fake tech support demanding payments reported.
Use of 163.com email addresses to impersonate legitimate companies.
Warnings issued by users and consumer forums.
🔍

Lack of Verified Ownership and Contact Details

No WHOIS info complicates trust assessment.
Absent SSL undermines secure communication.
Phone-only contact channels raise suspicious signals.

Contradictory Signals

Algorithmic ratings may not capture active or subtle fraud risks present in user experiences.

Signal A: Automated tools rate domain as likely not a scam

Signal B: Multiple user reports and scam forums highlight fraudulent behavior

Category Scores

Identity 10/100
Reputation 15/100
Technical 25/100
Content 20/100
Legal 40/100
Business Validity 10/100

Red Flags & Warnings

  • High bounce rate (81%) and very low traffic (<1,300 monthly visits) showing weak genuine user activity.
  • No WHOIS registration or SSL certificates public; domain ownership and security not verifiable.
  • Multiple scam reports and user complaints associate this domain with fraudulent tech support and scams.

🔎 Detailed Checks & Analysis

Traffic and User Engagement

Score: 15/100
Failed

"Traffic recent stats show under 1,300 monthly visits and bounce rate above 80%."

Reason: The site records very low traffic with a very high bounce rate indicating lack of genuine users or trust.

Domain Registration and Security

Score: 10/100
Failed

"Domain ownership is hidden or not published; no SSL found in scans."

Reason: No public WHOIS or SSL certificate data raises transparency and security concerns.

Brand Legitimacy

Score: 50/100
Failed

"USPTO database query shows zero results for trademarks."

Reason: No trademarks registered under 'dvr163' indicating lack of formal brand presence.

Contact Information Authenticity

Score: 50/100
Failed

"Website displays multiple phone lines but lacks other official contact channels."

Reason: Contact details include phone numbers but no credible emails or social media, limiting trust.

User and Community Reputation

Score: 40/100
Failed

"Users report phishing and fake tech support using this site."

Reason: There are intensive complaints and scam warnings connected to this domain in tech forums and security discussions.

Legal and Customer Disputes

Score: 40/100
Passed

"Investigations occur but no official lawsuits documented."

Reason: No formal legal cases or widespread customer dispute filings found publicly, though concerns remain.

Blacklist and Malware Detection

Score: 50/100
Passed

"No current blacklist entries found."

Reason: Not flagged in Google Safe Browsing or crypto scam blacklists, though this does not guarantee safety.

Algorithmic Reputation Ratings

Score: 15/100
Passed

"Use automated scoring cautiously; it may miss nuanced fraud signals."

Reason: Automated ratings suggest the domain might not be a scam, but manual checks reveal significant risk.

Your Next Steps

  • 1
    Avoid providing any payment or personal information to helpen.dvr163.com or related contacts.
  • 2
    Seek tech support only through official manufacturer websites associated with your device.
  • 3
    Report suspicious communications from this domain to consumer protection agencies like the BBB.
  • 4
    Monitor for updated scam alerts related to DVR163 domains on trusted scam tracking websites.
  • 5
    Use caution when encountering unsolicited tech support requests involving this or related domains.

Evidence & Citations

🕵🏻 Keep investigating

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