Domain Due Diligence
Report for Gridinsoft.com
Why we think so
gridinsoft.com is the official website of Gridinsoft LLC, a Ukraine-based security software company. The site offers anti-malware tools including a Trojan scanner with daily virus database updates. It attracts about 1.6 million visits per month, mostly from the United States, with traffic coming primarily from search engines and direct visits. The website uses reputable technologies such as Cloudflare CDN, Google Analytics, and Elementor CMS. Gridinsoft provides clear contact information including emails and phone number, and actively publishes content on cybersecurity topics. It holds a valid SSL certificate with recent and future expiry dates. No trademarks or crypto scam blacklists are associated with the domain, and Google Safe Browsing shows no risks. User reviews and independent sources report mixed feedback, noting effective malware detection but occasional false positives and some customer service complaints, especially about billing and subscription handling. There is no evidence of fraud or scam activity directly linked to gridinsoft.com. Overall, it is a legitimate security vendor with a mid-tier reputation in the market.
Risk Insights
Strong Technical Setup
Transparent Contact Information
Mixed User Reviews
Contradictory Signals
Technical safety signals are strong but customer service issues create some concerns.
Signal A: No phishing or scam blacklists detected
Signal B: User complaints about billing and false positives
Category Scores
Red Flags & Warnings
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Some users report false positives and aggressive malware detections.
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Complaints about subscription billing and difficulty cancelling have been noted in external reviews.
🔎 Detailed Checks & Analysis
Technical signals - SSL and domain info
Technical signals - SSL and domain info
"The SSL is issued by a reputable CA and the whois records show stable registrar and name servers."
Reason: Valid SSL certificate recently issued, with no imminent expiry and proper DNS setup.
Blacklist checks - Google Safe Browsing and crypto scam lists
Blacklist checks - Google Safe Browsing and crypto scam lists
"Domain does not appear on any known crypto scam or phishing blacklists, enhancing trust."
Reason: No blacklists or phishing alerts found on major scanning services for this domain.
Traffic and technology analysis
Traffic and technology analysis
"Traffic and technology profile are consistent with legitimate security software websites."
Reason: High traffic levels with predominant organic search traffic; uses recognized tech like Cloudflare and Google Analytics.
Contact detail and ownership transparency
Contact detail and ownership transparency
"Contact information is publicly provided and consistent across pages."
Reason: Multiple official contact emails and phone listed; social media presence supports legitimacy.
Trademark and brand check
Trademark and brand check
"USPTO search shows no conflicting marks."
Reason: No trademark conflicts found to suggest impersonation or brand abuse.
Reputation and user feedback
Reputation and user feedback
"User reviews indicate some risks but no scam; typical for mid-tier security vendors."
Reason: Mixed reviews noted with no evidence of scam or fraud, though some customer dissatisfaction exists on false positives and billing.
Your Next Steps
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1If considering using their products, review user feedback on trusted software review platforms for details on false positive rates and customer service.
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2Monitor your subscriptions carefully to avoid unexpected charges, as some users report billing difficulties.
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3Contact Gridinsoft directly using official emails for dispute resolution or clarification on product issues.
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4Stay alert for any suspicious messages or aggressive marketing tactics, as noted in some user reviews.
Evidence & Citations
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Gridinsoft Terms and Contact Information
Source for official contact emails and company location.
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Gridinsoft Online Virus Scanner and Reputation Checker
Details on the service offerings and reputation methodology.
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Google Safe Browsing Transparency Report
No detected risk or phishing status reported by Google.
🕵🏻 Keep investigating
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