WebVetted ™ Beta
+ New Report

Domain Due Diligence
Report for Goodleap.com

Report Date November 6, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

GoodLeap.com is a financial technology company specializing in financing and software products for sustainable home solutions, including solar and energy services. The site receives nearly half a million visits monthly, mostly from the United States, indicating substantial user engagement. It operates on reputable infrastructure such as Amazon Web Services and employs recognized security and marketing technologies. Multiple trademark registrations for the brand exist under GoodLeap, LLC, confirming its established business identity. However, GoodLeap has a significant history of customer disputes and legal challenges. There are over 1,100 Better Business Bureau complaints, including allegations of confusing loan terms, undisclosed dealer fees that increase loan costs by up to 35%, and poor customer service regarding payment and refund issues. Federal and state investigations have uncovered synthetic-identity loan fraud exploiting GoodLeap’s lending platform, with some loans canceled after fraudulent activity was detected. Legal actions include lawsuits for deceptive trade practices and arbitrations awarding damages against GoodLeap for partner misconduct. The company maintains customer support and cooperates with authorities but continues to face regulatory scrutiny. Overall, while GoodLeap operates a legitimate and active lending business, prospective users should approach with caution due to the frequency of reported financial disputes and regulatory actions.

Confidence Score
68%

Risk Insights

⚠️

Extensive Customer Complaints

1,100+ BBB complaints largely about loan fees and service delays
Frustration over unexpected loan principal increases due to dealer fees
Poor resolution rates reported by consumers
🔍

Fraud Investigations Involving Loans

FBI and state probes of synthetic-identity fraud using GoodLeap loans
Fraudulent loans canceled, but victims faced liens and debts
GoodLeap cooperates but faces critique for approval processes
🛡️

Strong Technical Foundation

Uses top-tier cloud providers like Amazon AWS
Maintains valid SSL certificate and modern security TXT records
Employs recognized marketing and web analytics platforms

Contradictory Signals

Operational legitimacy clashes with reputation and legal risks.

Signal A: GoodLeap operates a professional website with strong technical and brand identity signals.

Signal B: The company faces widespread legal and customer disputes revealing problematic business practices.

Category Scores

Identity 85/100
Reputation 45/100
Technical 90/100
Content 60/100
Legal 40/100
Business Validity 75/100

Red Flags & Warnings

  • Numerous consumer complaints alleging unclear loan terms, hidden fees, and poor refunds.
  • Investigations found synthetic-identity fraud loans facilitated through the platform.
  • Multiple lawsuits and arbitration losses related to deceptive trade practices and customer disputes.

🔎 Detailed Checks & Analysis

Identity Verification

Score: 85/100
Passed

"Trademarks filed under GoodLeap, LLC, and GoDaddy registrar support identity claims."

Reason: GoodLeap has legitimate trademark registrations and uses recognized domain infrastructure.

Reputation Assessment

Score: 45/100
Failed

"BBB shows over 1,100 complaints with unresolved issues related to loan transparency and fees."

Reason: High volume of consumer complaints and legal disputes signals potential reputation risks.

Technical Infrastructure

Score: 90/100
Passed

"Technical setup indicates robust security and hosting practices."

Reason: Site uses reputable cloud services including Amazon AWS and maintains valid SSL certificates.

Content Authenticity

Score: 60/100
Passed

"While service descriptions are clear, loan terms reportedly cause confusion."

Reason: Site content aligns with a financing business but user complaints raise questions on clarity and customer communication.

Legal Compliance

Score: 40/100
Failed

"Minnesota AG lawsuit and active FBI probe highlight regulatory concerns."

Reason: Ongoing investigations and lawsuits related to deceptive lending and fraud undermine compliance confidence.

Business Validity

Score: 75/100
Passed

"Company offers established financial products with national recognition."

Reason: Substantial website traffic and operational history indicate an active business presence.

Your Next Steps

  • 1
    Carefully review loan terms and disclosures before engaging with GoodLeap.
  • 2
    If considering financing, seek independent legal or financial advice to understand potential fees and obligations.
  • 3
    Monitor official complaints and regulatory announcements related to GoodLeap.
  • 4
    Report any suspicious activity or difficulties with payments directly to GoodLeap's customer support and regulatory bodies.
  • 5
    Consider alternative lending options with better customer satisfaction histories.

Evidence & Citations

🕵🏻 Keep investigating

Recommended →
🌐 Scan another website

Run another instant due diligence scan on any website URL. Verify before you trust!

Vet suspicious ticket resale websites

Scammers clone legitimate ticket exchanges or invent resale hubs that require wire transfers and Zelle deposits. ScamAI...

Read playbook →
Check government tax refund portals for authenticity

Fraudsters spoof tax agencies during filing season, promising fast refunds if you hand over SSNs and card data. ScamAI p...

Read playbook →