Recommendation

Caution

Overall Summary

Suspicious

Why we think so

GiftcardGranny.com is a well-established e-commerce platform offering discounted gift cards from many top brands with fast same-day delivery available in the U.S. It ranks #55,608 globally and sees around 900,000 monthly visits, mostly from U.S. users. The site uses reputable technology and payment services including Amazon S3, Cloudflare, Stripe, and Visa, and maintains a valid SSL certificate. Contact information is openly available, and the business is listed with a physical location in Pittsburgh, PA. Despite legitimacy and operational maturity, third-party reviews reveal considerable customer complaints about order cancellations, delayed refunds, and poor customer service, posing a risk for buyers.

Confidence Score

78%

Risk Insights

🏢

Established With Active Operation 🏢

Active since 2009 with a known registrar

Monthly visits near 900,000 primarily from the US

Uses major technology providers for hosting and security

⚠️

Customer Complaints Present ⚠️

Orders often canceled after payment with delays in refunds

Multiple reports of invalid or nonworking gift cards

Customer service described as unsatisfactory and slow

Contradictory Signals

Technical legitimacy contrasts with ongoing negative user experience.

Signal A: Domain and technical signals consistent with legitimate business

Signal B: Poor customer reviews and complaint reports suggest high buyer risk

Category Scores

Identity 80/100

Reputation 40/100

Technical 85/100

Content 70/100

Legal 90/100

Business Validity 75/100

Red Flags & Warnings

Numerous customer reports of canceled orders after charging cards and delayed refunds.
Frequent complaints about gift cards being unusable or not delivered.
Customer service described as unhelpful, rude, or unwilling to resolve issues.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 90/100

Passed

"Older domain age reduces risk of scam or fly-by-night operation."

Reason: Domain has been active since 2009 and is registered through a reputable registrar.

SSL and Security

Score: 85/100

Passed

"Security settings and modern signature algorithm in place."

Reason: Valid SSL certificate issued recently, ensuring secure communications.

Technology Stack and Hosting

Score: 80/100

Passed

"Technology mix supports legitimate retail activity."

Reason: Uses widely trusted hosting and security providers such as Cloudflare and Amazon S3.

Traffic and Popularity

Score: 80/100

Passed

"High traffic supports that site is active and used."

Reason: Substantial monthly traffic and established presence in US market.

Contact Information and Transparency

Score: 75/100

Passed

"Transparency commonly linked with legitimacy."

Reason: Public emails, phone numbers, and physical address provided.

Blacklist and Scam Reports

Score: 35/100

Failed

"Customer complaints about canceled orders and poor support raise red flags."

Reason: No official blacklists, but many user complaints and scam-like reports found.

Legal and Trademark Issues

Score: 90/100

Passed

"Legal landscape appears clear for this site."

Reason: No trademark conflicts or lawsuits involving this domain found.

Your Next Steps

1

If considering a purchase, prefer buying gift cards directly from the original retailer or a highly rated platform.
2

If a purchase has issues, document all communications and consider contacting Gift Card Granny support to resolve problems in writing.
3

Open a dispute or chargeback with your bank or card issuer if refunds are delayed or the product is unusable.
4

Verify the gift card immediately upon receipt to avoid issues.
5

Monitor for any changes in company status or legal updates before purchasing.

Evidence & Citations

GiftCardGranny.com Reviews and Complaints Analysis
Sitejabber shows mostly low ratings with many complaints about canceled orders and poor support.
Gift Card Granny - WHOIS and SSL Information
Domain registered since 2009 with valid SSL certificate and reputable registrar.
SimilarTech Website Technology Report
Site uses multiple reputable technologies ensuring operational maturity.

🕵🏻 Keep investigating

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