WebVetted Beta
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

GeoZilla.com is the website for GeoZilla Inc., a company providing GPS-based family locator and tracking services. The site ranks around #40,000 globally with about 1.4 million monthly visits, primarily from the United States. It uses reputable technologies like Amazon Hosting, Cloudflare, and Google Analytics to support its infrastructure. GeoZilla has registered trademarks and a physical office address in Palo Alto, CA. While the domain and company are legitimate, user reviews reveal many complaints about billing, subscription cancellations, and performance reliability. The Better Business Bureau rates GeoZilla with an F, mainly due to unresolved customer complaints. There are no major consumer legal actions against the company except a patent infringement lawsuit. Overall, GeoZilla appears to be a real service with operational infrastructure but high risk of dissatisfaction due to customer service and billing issues.

Confidence Score
83%

Risk Insights

⚠️

Legitimate Company but Risky Customer Experience

Long-established domain and company with trademark protection.
High volume of unresolved customer complaints and poor support.
Beware of possible billing and cancellation issues.
🛡️

Strong Technical Infrastructure

Uses Amazon and Cloudflare hosting services.
Handles over 1 million visits per month globally.
No flags in phishing or scam blacklists.

Contradictory Signals

While infrastructure is solid, many users report billing and service problems affecting trust.

Signal A: High monthly visits and stable website tech

Signal B: Negative user reviews alleging scam and billing fraud

Category Scores

Identity 90/100
Reputation 45/100
Technical 90/100
Content 85/100
Legal 80/100
Business Validity 70/100

Red Flags & Warnings

  • Better Business Bureau gives GeoZilla an F rating due to failure to respond to multiple customer complaints about billing and service quality.
  • Numerous user reviews accuse the company of untrustworthy billing practices, including charges despite cancellations and refund difficulties.
  • Independent reviews note serious product reliability issues, such as non-functioning SOS buttons and inaccurate location tracking.

🔎 Detailed Checks & Analysis

Domain age and WHOIS

Score: 90/100
Passed

"Long registration period and stable registrar (ENOM, INC.) support authenticity."

Reason: Domain was registered in 2005 and details indicate privacy-protected but legitimate registration.

Technical infrastructure and traffic

Score: 90/100
Passed

"Technical signals show a professional and reliable online platform."

Reason: Site uses reputable hosting and CDN services such as Amazon AWS and Cloudflare, and has high monthly traffic (~1.4M visits).

Business identity and branding

Score: 80/100
Passed

"Trademark registration supports real business branding."

Reason: GeoZilla holds active registered trademarks with detailed ownership information and a physical office.

Blacklist and phishing checks

Score: 85/100
Passed

"No flagged risks from Google Safe Browsing or crypto scam databases."

Reason: No blacklist entries for phishing or crypto scam found for the domain.

User reviews and reputation

Score: 45/100
Failed

"BBB rating is F with many unresolved complaints; mixed reviews on app stores indicate trust issues."

Reason: Numerous user complaints relate to billing fraud allegations, poor customer service, and functional issues with the GPS device and app.

Legal issues and disputes

Score: 80/100
Passed

"Legal risk seems limited to intellectual property matters."

Reason: A patent infringement case against GeoZilla Inc. exists but no consumer class actions or privacy enforcement cases are found.

Your Next Steps

  • 1
    Review the detailed billing complaints and cancellation issues on the Better Business Bureau and app store reviews before subscribing.
  • 2
    If subscribed, monitor charges closely and cancel through your app store subscription management.
  • 3
    Consider alternatives with stronger third-party reviews for GPS family tracking features and customer support.
  • 4
    Consult the full federal docket for the patent lawsuit if business legal risk is a concern.

Evidence & Citations