Domain Due Diligence
Report for Funko.com
Why we think so
Funko.com is the official site for Funko, a popular brand known for collectibles like Major League Baseball merchandise and Pop! figures. The site receives about 7.5 million visits monthly, mostly from the US, and ranks #5,788 globally for web traffic. It uses robust e-commerce technologies, including secure payment methods like PayPal, Visa, and Apple Pay, and strong security via Cloudflare with valid SSL certificates. The company holds multiple active US trademarks for the Funko brand covering toys, apparel, and collectibles. Social media presence spans Facebook, Instagram, Twitter, and LinkedIn. Despite the authentic domain and well-established infrastructure, customer reviews commonly report poor service, slow or lost shipments, and unresponsive support, although no direct scams or phishing are linked to the site. The company has faced several securities lawsuits unrelated to user transactions. Overall, funko.com is a legitimate store with solid brand protection and infrastructure but has notable customer service issues reported online.
Risk Insights
Strong Trademark Protection
Robust E-Commerce Infrastructure
Customer Service Complaints
Contradictory Signals
The official site is authentic and well-protected but users report poor service and fulfillment issues.
Signal A: Strong domain technical and legal legitimacy signals
Signal B: Frequent negative customer service reviews and unresolved complaints
Category Scores
Red Flags & Warnings
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Widespread negative user reviews highlight persistent issues with customer service response times and shipment problems.
๐ Detailed Checks & Analysis
Domain and Technical Infrastructure Validity
Domain and Technical Infrastructure Validity
"The domain shows stable DNS records, a valid certified SSL certificate issued by Go Daddy, and significant monthly traffic (~7.5M visits)."
Reason: funko.com has valid SSL, is hosted on reputable infrastructure like Cloudflare, and uses common, trusted e-commerce technologies.
Brand Legitimacy and Trademark Status
Brand Legitimacy and Trademark Status
"Registered trademarks span toys, apparel, and collectibles with recent transactional updates."
Reason: Multiple active US trademarks owned by Funko, LLC support the brand's legitimacy.
Customer Reviews and Reputation
Customer Reviews and Reputation
"Sites report mostly 1-2 star ratings with repeated complaints about shipping delays and hard-to-reach customer service."
Reason: Online user reviews commonly report poor customer service, slow and damaged deliveries, and unhelpful support responses for funko.com orders.
Blacklist and Scam Listings
Blacklist and Scam Listings
"Reports on scam applies mostly to third-party sellers, not the official Funko website."
Reason: No entries in major scam blacklist databases or Google Safe Browsing with respect to funko.com.
Domain Registration and Ownership
Domain Registration and Ownership
"Known registrant addresses in Washington state and authoritative nameservers are consistent with brand infrastructure."
Reason: Domain is registered with a reputable registrar (GoDaddy Corporate Domains, LLC) with consistent WHOIS records.
Recent News and Public Exposure
Recent News and Public Exposure
"This indicates ongoing business activity and public communication, supporting legitimacy."
Reason: Many recent news articles report new product releases, financial calls, and collector events associated with Funko.
Your Next Steps
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1If purchasing, prefer buying directly from funko.com to avoid counterfeit risks common on third-party sites.
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2Use payment methods with buyer protection like credit cards to mitigate risks from poor service or delivery issues.
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3Monitor recent and ongoing customer reviews for updates on service quality and responsiveness.
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4Check official Funko news pages for product releases and announcements to verify authenticity.
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5Avoid calls to customer service phone lines unless confirmed live response is available.
Evidence & Citations
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Web technology and traffic insights for funko.com
Shows site traffic, technology stack, and e-commerce category details.
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Funko customer reviews and complaints summary
Aggregates multiple user complaints about poor customer service and shipping.
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US Patent and Trademark Office searches for 'Funko'
Multiple live trademarks confirm intellectual property ownership.
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Whois, DNS, and SSL certificate details for funko.com
Details domain ownership, registrar, and current active SSL certificates.
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Recent news articles about Funko products and events
Confirms ongoing legitimate corporate activity.
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