Recommendation

Caution

Overall Summary

Suspicious

Why we think so

footpatrol.co.uk is a UK-based sneaker and clothing retailer with a physical store in London and an active online presence. The domain is registered since 2001 and uses a known registrar with standard DNS settings. Traffic data shows nearly no visits as of late 2025, and no ranks or competitor sites are recorded on SimilarWeb, suggesting very low web traffic or data collection issues. Contact information is available on the site, including emails and phone numbers sourced from third-party directories. Google Safe Browsing and crypto scam blacklists have no warnings for this website. However, the site has a significant number of customer complaints about order fulfillment, refund delays, and poor customer service, especially for international buyers. Despite these issues, there is no evidence of the site being an outright scam, and it appears to be a legitimate business with ongoing operational problems mostly linked to customer support and fulfillment. Users should exercise caution and use payment methods that offer dispute protection when purchasing from this site.

Confidence Score

65%

Risk Insights

🛡️

Established Domain with Stable Hosting

Registered in 2001 with reputable UK registrar

Stable DNS servers

No hosting or domain expirations detected

⚠️

Customer Complaints Indicate Service Issues

Repeated reports of missing or delayed orders

Poor refund processing and slow customer support

Issues especially noted by international buyers

✅

No Malware or Scam Blacklist Flags

Not listed on Google Safe Browsing or crypto scam blacklists

Technical signals suggest safe browsing experience

Contradictory Signals

While the business appears authentic, poor post-sale support raises risk for consumers

Signal A: Legitimate domain and physical store presence

Signal B: Extensive customer service and fulfillment complaints

Category Scores

Identity 70/100

Reputation 40/100

Technical 85/100

Content 60/100

Legal 75/100

Business Validity 55/100

Red Flags & Warnings

Extensive customer complaints about order fulfillment and refunds signaling poor after-sales service and reliability risk.

🔎 Detailed Checks & Analysis

Domain longevity and registrar trust

Score: 90/100

Passed

"This long registration duration and stable management give credibility to the ownership of the domain."

Reason: The domain was registered in 2001 and uses a reputable UK registrar Team Blue Internet Services (NAMESCO).

Website traffic and engagement

Score: 10/100

Failed

"Such low or no traffic could indicate issues with the site's availability, indexing, or reduced operations."

Reason: Recent traffic data shows zero visits and no engagement activity on the site, which is atypical for an active ecommerce business.

Customer reviews and complaints

Score: 30/100

Failed

"These systemic issues suggest potential operational risks and poor user experience, lowering reputation."

Reason: Multiple reports highlight serious problems with order fulfillment, customer service, refund delays, and receiving incorrect or damaged products.

Technical security and blacklist status

Score: 95/100

Passed

"The technical security signals support the site's safe status from malware and phishing."

Reason: No flags from Google Safe Browsing or crypto scam blacklists indicate no known malware or phishing associated with the domain.

Physical store verification and presence

Score: 85/100

Passed

"The store’s physical presence and media coverage contribute positively to business validity."

Reason: Google Maps shows a physical store location in London with a good volume of customer ratings and recent retail collaborations mentioned in news.

Trademark conflicts or impersonation risks

Score: 100/100

Passed

"No detected trademark disputes reduce risk of brand fraud."

Reason: USPTO searches show no trademark conflicts or brand impersonation for Footpatrol.

Your Next Steps

1

If considering purchasing, use payment methods like credit cards or PayPal that offer buyer protection to allow disputes if issues arise.
2

Keep detailed records of orders, including confirmations, emails, and delivery tracking.
3

Contact Footpatrol’s official customer support via their website and documented emails for order inquiries or complaints.
4

If unsatisfied with their response, escalate complaints via UK complaint services such as Resolver.
5

Regularly check trusted review platforms for updates on customer feedback before ordering.

Evidence & Citations

SimilarWeb Traffic and Engagement Data for footpatrol.co.uk
Shows zero recent visits and no ranking data indicating very low web traffic.
Customer Reviews and Complaints about Footpatrol
Documents multiple customer service and order fulfillment complaints, especially for international customers.
WHOIS Record for footpatrol.co.uk
Domain registered since 2001 with a reputable UK registrar and stable DNS servers.
Google Safe Browsing Check on footpatrol.co.uk
No malware or phishing threats detected for this domain.
Google Maps Listing for Footpatrol London Store
Physical store with verified address, moderate customer rating and recent retail activity.
USPTO Trademark Search for Footpatrol
No conflicting trademarks found for Footpatrol in USPTO database.

🕵🏻 Keep investigating

Recommended →

🌐 Vet another Website

Run another instant due diligence scan on any domain. Verify before you subscribe or shop!

25 Common Website Scams & How To Avoid Them

Scam types: Spot fake SaaS login pages before handing over credentials; Audit clone banking sites before customers log in; Investigate crypto investment landing pages

Read playbook →

Scam Encyclopedia

Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.

Read playbook →