Recommendation

Caution

Overall Summary

Suspicious

Why we think so

fixdapp.com operates in the automotive industry, offering vehicle diagnostic tools and related services. Its website receives about 916,000 monthly visits with over half of the traffic originating from the United States. The site uses well-known technologies including Amazon hosting, Cloudflare, and Google Analytics, showing a solid technical infrastructure. Official contact emails and social media accounts are publicly available, and the company maintains a physical location in Marietta, Georgia, with generally positive user ratings. However, consumer feedback highlights significant concerns about unexpected subscription charges and difficulties with customer support. There is no evidence of formal legal disputes or confirmed scam blacklisting, but multiple complaints about billing and refund issues suggest exercise of caution when purchasing.

Confidence Score

73%

Risk Insights

⚠️

Consumer Billing Concerns

Many users report unexpected subscription renewals and charges.

Customer service sometimes fails to resolve refund requests.

Exercise caution with subscription purchases on fixdapp.com.

✅

Verified Business Identity

Public support email and social media accounts available.

Physical office located in Marietta, Georgia with positive reviews.

Contradictory Signals

Technical legitimacy contrasts with poor user experience around payments

Signal A: Automotive tech site with strong traffic and technology

Signal B: Multiple negative customer complaints about billing and service

Category Scores

Identity 70/100

Reputation 50/100

Technical 85/100

Content 75/100

Legal 80/100

Business Validity 60/100

Red Flags & Warnings

Numerous consumer complaints about unexpected subscription charges and poor refund support raise trust concerns.
High bounce rate and low engagement indicate possible dissatisfaction or difficulty navigating the website.

🔎 Detailed Checks & Analysis

Domain and Technical Infrastructure

Score: 85/100

Passed

"The domain is registered since 2014 and DNS records include well-known providers supporting site security."

Reason: fixdapp.com uses secure Amazon hosting, valid SSL certificates, and trusted analytics tools, showing sound technical setup.

Reputation and Customer Feedback

Score: 50/100

Failed

"Multiple BBB complaints highlight unauthorized subscription charges and difficulties obtaining refunds."

Reason: Significant customer complaints about billing practices and support service raise reputation concerns.

Identity and Contact Details

Score: 70/100

Passed

"The company maintains active social accounts and an address in Georgia with positive user ratings."

Reason: Public contact email, social media, and physical business location verify company identity.

Blacklist and Legal Status

Score: 80/100

Passed

"Domain is not flagged by Google Safe Browsing or crypto scam lists; dispute resolution handled via arbitration."

Reason: No listing on scam blacklists, no public lawsuits, and clear arbitration policies indicate no overt legal risks.

Traffic and Engagement Analysis

Score: 65/100

Failed

"About 916K monthly visits, but bounce rate around 76.5% indicates visitors leave quickly."

Reason: High bounce rate and low page views per visit suggest user challenges or dissatisfaction despite strong visit numbers.

Your Next Steps

1

Review purchase and subscription terms carefully before buying.
2

Use payment methods that offer fraud protection like credit cards or PayPal.
3

Monitor bank statements for unexpected charges and dispute unauthorized payments promptly.
4

Check user reviews and BBB complaints to gauge current customer service experiences.
5

Contact customer support directly for clarifications or refund requests.
6

Consider alternatives if concerned about subscription practices or support responsiveness.

Evidence & Citations

Customer complaints and payment dispute patterns for fixdapp.com
Detailed customer reports on billing and subscription issues suggest caution.
Website contact details and social media profiles of fixdapp.com
Support email and social accounts are publicly listed.
Technical infrastructure and technology stack for fixdapp.com
Uses Amazon hosting, Cloudflare, Google Analytics among others.
Business physical address and user ratings
Physical location in Marietta, GA with average 4-star user rating.
Domain WHOIS and SSL certificate information
Domain registered since 2014 with valid SSL certificate.

🕵🏻 Keep investigating

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