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Domain Due Diligence
Report for Felixmobile.com.au

Report Date December 16, 2025
Recommendation
Proceed
Overall Summary
Safe
Why we think so

felixmobile.com.au operates as a legitimate Australian mobile virtual network operator (MVNO), offering direct debit mobile plans with a focus on unlimited data capped at 40Mbps. It is owned by TPG Telecom and uses trusted technologies like Amazon CloudFront, Microsoft servers, and Adobe Analytics. The site receives about 300,000 visits per month, mostly from Australia, with strong search-driven traffic. Official contact details, including emails and phone numbers, are clearly posted. There are no credible scam reports against felixmobile.com.au itself; the company actively educates users about external scams that target customers. User reviews praise value and coverage but cite speed limits and customer service issues. There are no major public lawsuits against the domain found. SSL and DNS records show standard security and registrar details.

Confidence Score
87%

Risk Insights

🛡️

Legitimate Australian MVNO with solid tech

Uses trusted cloud and analytics platforms
Maintains valid SSL certificate
Has clear WHOIS registrar details
📞

Active customer support channels

Multiple verified emails and phone lines
Active social media presence
Fraud awareness policies clearly stated
⚠️

Generally positive reputation with caveats

Strong user value and coverage reviews
Frequent complaints about slow speeds
Customer service issues noted

Contradictory Signals

Service quality perceptions vary by location and usage needs leading to mixed feedback.

Signal A: High user review rating for value and coverage

Signal B: Frequent complaints about slow speeds and poor customer service

Category Scores

Identity 90/100
Reputation 85/100
Technical 90/100
Content 80/100
Legal 75/100
Business Validity 88/100

Red Flags & Warnings

  • User reviews report frequent complaints about slow speeds and inconsistent customer service.

🔎 Detailed Checks & Analysis

Domain technology and infrastructure

Score: 90/100
Passed

"The site has solid, reputable infrastructure supporting stable and secure operation."

Reason: Uses multiple trusted technologies from Amazon, Microsoft, Adobe, and others.

Traffic volume, geography and bounce rate

Score: 85/100
Passed

"Traffic profile matches expected customer base and market for an Australian MVNO."

Reason: Receives about 300K monthly visits, primarily from Australia, with a moderate bounce rate around 42%.

Contact details and support presence

Score: 80/100
Passed

"Contact info is transparent and widely accessible, supporting user trust."

Reason: Provides multiple verified emails, phone numbers, and active social media links.

WHOIS and SSL certificate status

Score: 75/100
Passed

"Technical identity signals are consistent with a legitimate business."

Reason: SSL certificate is valid and issued by Amazon; WHOIS data shows a reputable registrar with no domain age concerns.

Trademark conflicts or brand impersonation

Score: 90/100
Passed

"No evidence of trademark infringement or impersonation risks."

Reason: No conflicts found in USPTO trademark search related to felixmobile.com.au.

Blacklist or phishing detection

Score: 90/100
Passed

"No security flags detected in major blacklists, indicating safe status."

Reason: Domain is not blacklisted for crypto scams; Google Safe Browsing shows no threats.

News and reputation search

Score: 70/100
Passed

"No reported lawsuits or major disputes found in news or review aggregators."

Reason: News sources show positive or neutral information including awards and plan upgrades.

Your Next Steps

  • 1
    Verify latest user reviews periodically to monitor service quality changes.
  • 2
    Contact official support channels for any billing or fraud concerns.
  • 3
    Check official Scamwatch or TIO for emerging disputes or scam alerts.
  • 4
    Use provided emails and phone numbers for direct inquiries or reporting scams.
  • 5
    Confirm plan details and speed caps to match your usage needs before subscribing.

Evidence & Citations

🕵🏻 Keep investigating

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