Recommendation

Caution

Overall Summary

Suspicious

Why we think so

FavorDelivery.com is a well-established food delivery service based in Texas, with over 559,000 monthly visits and a strong U.S. user base. It uses reputable technologies and infrastructure such as Amazon hosting and Google Analytics, and features verified business contact emails. Despite its legitimacy and presence in news and awards in its sector, the company has received numerous negative customer reviews related to order delivery issues, billing disputes, and poor customer support. No evidence suggests the site is fraudulent, but users often report unresolved complaints and difficulty obtaining refunds.

Confidence Score

83%

Risk Insights

🛡️

Established Domain with Secure Setup

Domain registered in 2013 with stable ownership.

SSL certificate valid through March 2026 issues Amazon RSA.

Infrastructure uses reputable services from Amazon and Google.

⚠️

High Negative Customer Feedback

Over 3,000 reviews with low ratings on third-party sites.

Frequent complaints about missing orders and billing problems.

Customer service often reported unresponsive or unhelpful.

❗

Legitimate Business but High Risk for Customers

Real company owned by NeighborFavor, Inc., operating in Texas.

Not flagged for phishing or scam by security services.

Nevertheless, users should exercise caution due to complaint volume.

Contradictory Signals

Technical legitimacy contrasts with poor consumer experience reports.

Signal A: Valid SSL and long domain history

Signal B: Frequent unresolved user complaints and poor reputation

Category Scores

Identity 85/100

Reputation 40/100

Technical 90/100

Content 80/100

Legal 90/100

Business Validity 75/100

Red Flags & Warnings

Numerous customer complaints about non-delivery, billing errors, poor customer support, and refund denial.
Negative driver (runner) reports of unfair account suspensions and poor company support.

🔎 Detailed Checks & Analysis

Domain Age and Validity

Score: 95/100

Passed

"Domain uses well-known registrar (GANDI SAS) and secure Amazon SSL certificate."

Reason: Domain registered in 2013 and has active SSL certificate valid through 2026.

Technical Infrastructure Quality

Score: 90/100

Passed

"Site implements modern security and analytic tools, indicating robust infrastructure."

Reason: Uses reputable technologies including Amazon hosting, Amazon CloudFront CDN, Google Analytics, and major advertising platforms.

Reputation and Customer Feedback

Score: 30/100

Failed

"Many complaints about order non-delivery, extra charges, and poor support responses."

Reason: Significant customer dissatisfaction with delivery reliability and billing practices.

Legal and Trademark Status

Score: 90/100

Passed

"Company has official legal terms and arbitration clauses on its website."

Reason: No trademark conflicts found; domain not reported for scams or phishing.

Business Validity and Presence

Score: 80/100

Passed

"Operating since at least 2013 with visible community involvement and partnerships."

Reason: Company is active with media presence and recognized locally with awards and promotional activities.

Your Next Steps

1

If you intend to use the service, pay with a credit card to protect against unauthorized charges.
2

Keep records such as screenshots of order totals and receipts for dispute resolution.
3

Monitor your bank statements for unexpected charges and report issues promptly.
4

Be cautious due to frequent reports of unresolved customer service complaints and refund difficulties.

Evidence & Citations

Favor Delivery Customer Reviews and Complaints Analysis
Independent review sites show many unresolved issues about delivery and billing.
WHOIS and SSL Details for favordelivery.com
Domain registered since 2013 with active SSL certificate and reputable registrar.
USPTO Trademark Search Results for favordelivery
No trademark conflicts found.
Crypto Scam Blacklist Check
Domain not blacklisted for crypto-related scams.
Google Safe Browsing Lookup
No phishing or malware detected for domain.
News Coverage on Favor Delivery
Company featured in multiple legitimate news articles.

🕵🏻 Keep investigating

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