WebVetted โ„ข Beta
Recommendation
Proceed
Overall Summary
Safe
Why we think so

EBGames.ca is a well-established Canadian video game retailer with a domain in use since 2001. It attracts about 1.6 million monthly visits, primarily from Canada, and uses reputable technology and infrastructure such as Amazon AWS hosting and well-known social platforms for engagement. The website supports multiple payment methods like Visa, Mastercard, and PayPal, and has numerous physical store locations across Canada that have solid Google ratings averaging above 3.6 stars. Its WHOIS records confirm legitimate registration under GameStop Canada, with a valid SSL certificate issued by Amazon. Several trademarks for "EBGAMES.COM" are live and registered in the United States, supporting brand authenticity. Recent news confirms the rebranding of GameStop Canada back to EB Games under new ownership, without any major negative reports. No blacklist or scam alerts have been detected against the domain. Customer reviews indicate some dissatisfaction primarily regarding pricing and product condition, but there is no clear evidence of fraud. Overall, ebgames.ca is a legitimate business with a strong Canadian physical and online presence and no direct scam flags.

Confidence Score
88%

Risk Insights

๐Ÿข

Established Brand & Domain

Domain active since 2001
Registered to GameStop Canada
Valid SSL and proper DNS setup
๐Ÿ›’

Strong Physical and Online Presence

1.6M monthly website visits
Multiple retail stores across Canada
Solid average customer ratings (3.6+ stars)
โœ…

No Scam or Blacklist Flags

Domain not blacklisted
No phishing warnings found
Security products rate it trustworthy
โš ๏ธ

Customer Reviews Show Mixed Satisfaction

Some complaints about pricing and used product conditions
BBB rating C- due to responsiveness
No fraud or scam accusations found

Contradictory Signals

While the brand is clearly established and trusted, some shoppers have reported dissatisfaction with prices or service.

Signal A: High traffic and strong brand presence

Signal B: Mixed customer satisfaction and BBB complaints

Category Scores

Identity 90/100
Reputation 85/100
Technical 90/100
Content 80/100
Legal 85/100
Business Validity 90/100

Red Flags & Warnings

  • Some customer dissatisfaction reported regarding pricing and product condition.
  • EB Games Canada has a C- BBB rating and is not accredited, primarily due to customer service responsiveness issues.

๐Ÿ”Ž Detailed Checks & Analysis

Domain Age and WHOIS Legitimacy

Score: 90/100
Passed

"WHOIS data shows consistent ownership and security settings."

Reason: The domain was registered in 2001 and is maintained by a reputable registrar under GameStop Canada with a valid SSL certificate.

Traffic and User Engagement

Score: 90/100
Passed

"Traffic sources are reliable with strong direct and search volumes."

Reason: Monthly traffic reaches about 1.6 million, mostly from Canada, indicating an active legitimate user base.

Presence of Physical Retail Locations

Score: 80/100
Passed

"This supports business legitimacy and customer trust."

Reason: EB Games has many physical store locations across Canada with solid customer ratings on Google.

Blacklist and Scam Status

Score: 10/100
Passed

"No evidence of phishing or scam activities."

Reason: There are no blacklist or scam warnings from major scanning services.

Trademark and Brand Authenticity

Score: 80/100
Passed

"Ownership assignments are documented."

Reason: Trademarks for EBGAMES.COM are live and registered in the U.S., further proving brand legitimacy.

Customer Feedback and Legal Issues

Score: 70/100
Passed

"Negative BBB rating stems mostly from complaint handling, not scam behavior."

Reason: Some customers report dissatisfaction mainly about pricing and service responsiveness, but no fraud or legal disputes involving the Canadian operations were found.

Your Next Steps

  • 1
    Check official contact emails and phone numbers on the website for direct support questions.
  • 2
    Visit a physical EB Games store location to verify the brand presence in person if concerned.
  • 3
    Monitor bank statements carefully to spot and question any unrecognized charges.
  • 4
    Look for updated customer reviews periodically to ensure service quality remains satisfactory.
  • 5
    Report any suspicious activity or scams impersonating EB Games to consumer protection agencies.

Evidence & Citations