Recommendation

Proceed

Overall Summary

Safe

Why we think so

EA.com is the official website for Electronic Arts (EA), a leading global publisher of video games for consoles, PC, and mobile platforms. With about 67 million monthly visits primarily from the United States, the site ranks #547 globally in traffic and #16 in its games category. The domain uses reputable infrastructure including Akamai CDN, Microsoft Azure, and Cloudflare, and maintains strong security measures such as a valid DigiCert TLS certificate. Multiple verified contact emails and social media profiles confirm its legitimacy. Although EA.com itself is authentic and unblacklisted, customer feedback reveals frequent complaints about EA's customer support quality, account security issues, and microtransaction practices in games. EA is also involved in various class-action lawsuits related to loot boxes and investor disputes around its acquisition deal. No evidence suggests that EA.com operates as a scam site.

Confidence Score

88%

Risk Insights

🛡️

Strong Technical and Security Setup 🛡️

Uses Akamai, Microsoft Azure, and Cloudflare hosting

Valid TLS certificate issued by DigiCert

Multiple layers of DNS and email security records

⚠️

Customer Feedback Highlights Support Challenges

Common complaints about slow or ineffective customer service

Issues with account recovery and bans reported

No evidence of scam originating from the site itself

📜

Ongoing Legal and Industry Challenges

Active lawsuits over loot box mechanics and addiction issues

Shareholder suits related to acquisition terms ongoing

Legal matters typical for large game publishers

Contradictory Signals

The domain's technical and brand legitimacy contrasts with consumer dissatisfaction over business practices and support.

Signal A: Legitimate, trusted domain with robust security and infrastructure

Signal B: Numerous negative user reviews about customer service and account issues

Category Scores

Identity 90/100

Reputation 80/100

Technical 95/100

Content 85/100

Legal 70/100

Business Validity 90/100

Red Flags & Warnings

Multiple consumer complaints highlight poor customer support responsiveness and issues with account security.
EA faces ongoing class-action lawsuits for loot box mechanics and merger-related shareholder disputes, indicating legal risks.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Reputation

Score: 90/100

Passed

"WHOIS data confirms stable ownership and no suspicious registrar activity."

Reason: Domain is long-established with a reputable registrar and protected status against unauthorized transfer or deletion.

Technical Infrastructure and Security

Score: 95/100

Passed

"Strong technical setup reduces risk of compromise or impersonation."

Reason: The domain uses multiple leading CDN and cloud hosting providers and has a valid industry-standard TLS certificate.

Reputation and User Feedback

Score: 70/100

Passed

"Complaints relate primarily to business practices rather than scams or fraud originating from the domain."

Reason: While some users report frequent negative experiences with customer support and account issues, there is no evidence that the site itself is malicious.

Blacklist and Scam Detection

Score: 95/100

Passed

"The domain is not flagged as risky or fraudulent."

Reason: No scam or phishing threats detected in major blacklist or safe browsing databases for ea.com domain.

Trademark and Brand Verification

Score: 85/100

Passed

"Brand identity matches domain claims, reducing risk of impersonation."

Reason: The domain corresponds to the Electronic Arts brand, which holds valid trademarks (though older EA marks are expired, the brand is well known).

News and Recent Activity

Score: 80/100

Passed

"Demonstrates legitimate ongoing company presence vested in the domain."

Reason: Recent news and official posts indicate active business operations and reputable product updates from EA.

Your Next Steps

1

Verify URLs carefully to avoid phishing scams impersonating EA, especially in emails or social media messages.
2

If you experience account issues or suspect fraud, contact EA directly using official channels listed on ea.com.
3

Stay informed about ongoing EA lawsuits if concerned about loot boxes or investor-related issues.
4

Use strong security practices for your EA account, including unique passwords and two-factor authentication when available.

Evidence & Citations

SimilarTech domain info for ea.com
Technical infrastructure and traffic data demonstrating site scale and technology stack.
WHOIS and SSL Certificate Data for ea.com
Domain registration info and valid SSL certificate details.
Official EA Contact Information
Verified official email addresses and social media links.
Google Safe Browsing Report for ea.com
No security threats or phishing detected for domain.
Perplexity AI Report: EA.com scam and lawsuit overview
Summary of consumer complaints, scam reports targeting EA users, and ongoing legal disputes.

🕵🏻 Keep investigating

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