Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Digitalspace.co.uk is a UK-based technology company focused on delivering tailored digital solutions and cloud-first services to improve workflows and business growth. It sees about 6,800 monthly visits mainly from the UK and the US. Their website uses recognized technologies like Amazon, Google, and Cloudflare for infrastructure, and they maintain an active online presence on Facebook, LinkedIn, and Twitter. The domain is secured with valid SSL and registered with a reputable registrar. They provide multiple official contact emails including a complaints address and phone support number. Reviews online show some complaints primarily about customer service responsiveness, but no confirmed scam or lawsuit reports were found. Their Google Places profile has a moderate rating with genuine user feedback. Overall, the domain shows normal trust signals for a mid-sized UK digital service provider, with some customer service issues noted in third-party reviews.

Confidence Score

78%

Risk Insights

🛡️

Technical Trust Signals Are Strong

Valid SSL with recent certificate issue date.

Registered with a recognized registrar.

Uses Cloudflare for DNS and content delivery.

⚠️

Customer Support Concerns Present

Third-party reviews report slow, unresponsive support.

Service quality reported to decline after ownership changes.

Potential confusion with similarly named US entity in complaints.

Contradictory Signals

No direct scam reports but poor customer service impacts trust.

Signal A: No detected scam or phishing risks

Signal B: Significant customer service complaints in reviews

Category Scores

Identity 80/100

Reputation 50/100

Technical 85/100

Content 75/100

Legal 90/100

Business Validity 75/100

Red Flags & Warnings

Customer reviews mention poor support quality and slow responses, sometimes indicating bot replies or unhelpful ticket closures.

🔎 Detailed Checks & Analysis

Domain Technical Infrastructure

Score: 85/100

Passed

"SSL issued in November 2025, valid until February 2026. Registrar is Ascio Technologies. Uses Cloudflare for CDN and DNS."

Reason: Domain has valid SSL, uses Cloudflare nameservers, and reputable registrar, indicating good technical hygiene.

Traffic Volume and Source Quality

Score: 75/100

Passed

"Bounce rate moderate at 46%, indicating average engagement. No suspicious traffic spikes."

Reason: 6,800 monthly visitors mainly from UK and US, with over 46% direct traffic and 41% search, suggesting authentic traffic.

Blacklist and Scam Detection

Score: 90/100

Passed

"Recent scans show no phishing or malware detection."

Reason: No listings on Google Safe Browsing or crypto scam blacklists, lowering risk profile.

Reputation and Customer Feedback

Score: 40/100

Failed

"Some confusion in reviews between UK digitalspace.co.uk and US digitalspace.net domains; complaint patterns raise caution."

Reason: Multiple complaints exist about support responsiveness and service quality from online reviews citing similarly named entities.

Contact Availability and Transparency

Score: 85/100

Passed

"Multiple named emails across departments and public social media presence."

Reason: Official emails including complaints@digitalspace.co.uk and phone number 0333 220 0222 are listed on the site, supporting transparency.

Your Next Steps

1

Verify contact emails and phone support responsiveness by reaching out directly.
2

Monitor for any emerging scam reports or legal actions via trusted registries or official UK channels.
3

Check latest customer reviews systematically to assess if service quality is improving.
4

Use provided complaints process if encountering unsatisfactory service experiences.
5

For critical engagements, request client references or perform due diligence beyond web data.

Evidence & Citations

Customer complaints and reviews about digitalspace
Reviews highlight support quality issues but mainly relate to a similar-named US entity; no direct scam claims for the UK digitalspace.co.uk domain.
Technical domain and SSL details for digitalspace.co.uk
Domain registered via Ascio Technologies with valid SSL appeared recently issued and no glaring technical issues.
Traffic overview and technology stack for digitalspace.co.uk
Site uses reputable cloud and analytics services with steady traffic mainly from UK.
Google Safe Browsing and Crypto Scam Sniffer status
No phishing or scam risks detected.

🕵🏻 Keep investigating

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