Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Digistore24.com is a well-established affiliate payment platform based in Germany, attracting about 1.7 million monthly visitors primarily from Germany, the U.S., and Brazil. The site uses reliable technologies including HTTPS, Google Analytics, and AWS hosting, indicating professional infrastructure. WHOIS records show the domain was registered in 2013 and uses reputable DNS and mail servers. Multiple USPTO trademarks exist under the Digistore24 name, adding legitimacy. However, customer reviews and complaints reveal recurring issues around billing, refunds, and customer support, particularly with unauthorized charges and delayed or denied refunds. While Digistore24 itself is generally regarded as legitimate, reviews caution buyers to perform due diligence on individual vendors and products sold through the platform. The company maintains fraud detection measures and warns of phishing scams. Overall, Digistore24 has solid technical and business foundations but mixed user experiences suggest caution when purchasing through its marketplace. Use payment methods that offer dispute protections if you plan to buy here.

Confidence Score

73%

Risk Insights

🛡️

Established Domain & Secure Infrastructure

Domain registered in 2013, showing longevity.

Uses HTTPS with valid SSL certificate.

Hosted on reputable cloud platforms (Google, AWS).

⚠️

Consumer Complaints on Billing and Refunds

Many users report unauthorized or confusing charges.

Refund and customer service delays are frequent.

Issues are mostly tied to vendors, not Digistore24 itself.

✅

No Malware or Scam Blacklist Flags

Not listed on Google Safe Browsing blacklist.

Clean results from crypto scam databases.

No detected phishing or malware risks.

Contradictory Signals

While Digistore24.com is authentic and well-established technically, user experiences with some vendors have led to distrust.

Signal A: Solid technical and business legitimacy including trademarks and secure infrastructure

Signal B: Significant consumer complaints about billing and refunds affecting reputation

Category Scores

Identity 85/100

Reputation 40/100

Technical 90/100

Content 70/100

Legal 75/100

Business Validity 70/100

Red Flags & Warnings

Multiple consumer complaints highlight unauthorized charges, difficult refunds, and poor customer support.

🔎 Detailed Checks & Analysis

Domain Age and Registry

Score: 90/100

Passed

"Long-standing registration and proper DNS setup indicate legitimate site ownership."

Reason: Domain was registered in 2013 and has stable WHOIS records with reputable registrar.

Technical Infrastructure

Score: 90/100

Passed

"Comprehensive technology stack supports professional operation."

Reason: Uses HTTPS, reputable hosting (Google Cloud, AWS), and recognized analytics services.

Consumer Reputation

Score: 40/100

Failed

"Mixed user feedback reduces trust; risks in purchasing through marketplace vendors."

Reason: Numerous consumer complaints about refunds, unauthorized billing, and poor support are documented.

Blacklist & Malware Status

Score: 100/100

Passed

"Domain appears clean from malware and phishing reports."

Reason: No blacklisting on Google Safe Browsing or crypto scam databases detected.

Trademark and Brand Legitimacy

Score: 80/100

Passed

"Trademark protections support authenticity of business identity."

Reason: Active trademarks registered with USPTO confirm brand legitimacy.

Your Next Steps

1

If purchasing via Digistore24, use credit cards or PayPal for stronger buyer protection.
2

Check reviews and refund policies for the specific product or vendor before buying.
3

Keep records of refund terms and communication in case of disputes.
4

Verify all payment confirmation emails end with @digistore24.com to avoid phishing scams.

Evidence & Citations

Digistore24.com consumer complaints and reviews
Detailed BBB complaints highlight refund and billing issues with Digistore24 vendors.
Domain WHOIS and SSL data for digistore24.com
Domain registered in 2013, uses reputable DNS and mail servers.
Google Safe Browsing status for digistore24.com
No flagged risks found.
USPTO Trademark Search for DIGISTORE24
Multiple trademark registrations under Digistore24.

🕵🏻 Keep investigating

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