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Domain Due Diligence
Report for Customgpt.ai

Report Date December 24, 2025
Recommendation
Proceed
Overall Summary
Safe
Why we think so

customgpt.ai is a US-focused website offering a chatbot builder that integrates with podcasts to deliver accurate AI responses without hallucinations. It receives about 157,000 monthly visits and ranks 251,525 globally in traffic. The site uses reputable technologies like Amazon Web Services, Microsoft Azure, and CloudFlare for hosting and security. WHOIS data shows the domain was registered in January 2023 with privacy protection and is valid until 2027. The company owns active U.S. trademarks for CUSTOMGPT and CUSTOMGPT.AI, supporting brand authenticity. External news and user reviews highlight positive use cases and testimonials, although some users note pricing is higher than competitors and advanced features have a learning curve. No scam or phishing warnings were found for this domain.

Confidence Score
89%

Risk Insights

✅

Strong Brand Legitimacy

Active U.S. trademarks owned by established entity
Positive press citations with concrete examples
Consistent social media presence and official channels
🔒

Technical Security Good

Uses SSL certificates valid until 2026
Hosted on trusted platforms AWS and Azure
No blacklist or phishing warnings detected
📊

User Reviews Mixed but Mostly Positive

High scores for anti-hallucination and chatbot accuracy
Complaints on pricing and limited advanced support
No scam or fraud reports found

Contradictory Signals

User feedback balances strengths in product reliability with challenges in cost and customer service.

Signal A: Mostly positive user reviews and brand legitimacy

Signal B: User complaints about pricing and support responsiveness

Category Scores

Identity 90/100
Reputation 85/100
Technical 92/100
Content 85/100
Legal 88/100
Business Validity 90/100

Red Flags & Warnings

  • Users report the platform can be expensive compared to similar chatbot tools and lacks a free trial period.
  • Some users find the advanced features complex and the support responsiveness slow in urgent account issues.

🔎 Detailed Checks & Analysis

Domain traffic and tech stack

Score: 90/100
Passed

"Consistent U.S.-based traffic and diverse paid/free technology indicate professional setup."

Reason: Traffic volume (~157K visits/month) and use of major cloud providers like AWS and Microsoft Azure show a well-supported site.

WHOIS and SSL validity

Score: 95/100
Passed

"Nameservers are standard AWS DNS; no red flags on expiration or transfers."

Reason: Domain registered in 2023 with valid SSL until 2026 and privacy-protected registrant info.

Trademark and brand ownership

Score: 90/100
Passed

"Strong intellectual property protection supports business legitimacy."

Reason: U.S. trademarks for CUSTOMGPT and CUSTOMGPT.AI owned by Poll The People Inc are live and active.

Blacklist and phishing checks

Score: 100/100
Passed

"Multiple security scans found no threat matches."

Reason: No blacklisting found on Google Safe Browsing or crypto scam databases.

Reputation and reviews

Score: 80/100
Passed

"No scam reports or legal disputes associated with the site."

Reason: Mostly positive reviews highlighting ease of setup and anti-hallucination technology, balanced by pricing and support critiques.

Your Next Steps

  • 1
    Use customgpt.ai for creating chatbots when you need accurate AI responses from podcast or business data sources.
  • 2
    Consider its pricing and feature set in comparison with competitors before committing to a plan.
  • 3
    Follow customgpt.ai on social media or official channels to stay updated on new features or support improvements.
  • 4
    Verify payments and account details carefully due to absence of a free trial and reported support delays.
  • 5
    Monitor news and reviews periodically as the platform evolves and addresses user feedback.

Evidence & Citations

🕵🏻 Keep investigating

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