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Domain Due Diligence
Report for Creativelive.com

Report Date January 13, 2026
Recommendation
Proceed
Overall Summary
Safe
Why we think so

CreativeLive.com is a legitimate online education platform based in Seattle, specializing in creative courses such as photography and design. It attracts about 172,000 monthly visits, mainly from the United States, and runs on well-known technologies like Amazon Hosting and Google services. The site holds valid SSL certificates and is hosted with secure DNS settings. Users find value in its expert-led, practical courses available through a subscription called Creator Pass. The platform has a strong social presence with verified email contacts and multiple Google site verifications. While it has positive ratings and no scam reports, some users note strict refund policies and lacks formal certificates for course completion. CreativeLive recently was acquired to continue operations after plans to shut down. There are no user-related lawsuits or disputes found, but the company was involved in a patent case. Overall, it appears to be a reputable site suitable for creatives seeking skill development.

Confidence Score
85%

Risk Insights

🛡️

Strong Technical Foundation

Hosted on Amazon AWS with secure DNS and SSL.
Uses recognized email and analytics services.
Professional infrastructure supports user trust.
✅

Positive User Feedback

Courses led by industry professionals.
Active community and subscription model valued.
Minor complaints on refunds and certificates exist.
✅

No Scam or Blacklist Flags

Not listed on any scam or phishing blacklists.
Google Safe Browsing confirms safe status.
No user fraud or scam reports discovered.

Contradictory Signals

While user feedback is generally favorable, some customers report challenges with customer service and refund strictness.

Signal A: Mostly positive user reviews praising content quality

Signal B: Complaints regarding refund policies and service issues

Category Scores

Identity 88/100
Reputation 85/100
Technical 90/100
Content 80/100
Legal 75/100
Business Validity 85/100

Red Flags & Warnings

  • Strict refund policies and some customer service complaints noted in reviews.
  • Lack of formal course completion certificates may limit professional credential use.

🔎 Detailed Checks & Analysis

Domain Technical and Infrastructure Analysis

Score: 90/100
Passed

"The domain uses Amazon AWS for hosting and email services and integrates Google Analytics and other trusted third-party tools."

Reason: Use of well-known hosting, CDN, and email technologies shows professional setup.

Traffic Volume and Engagement

Score: 85/100
Passed

"Traffic mainly originates in the US with normal bounce rate and pages per visit."

Reason: Monthly visits near 172,000 with good engagement metrics consistent with active legitimate site.

Contact Information and Social Presence

Score: 80/100
Passed

"Emails like support@creativelive.com appear on official contact pages; social accounts on Facebook, Instagram, Twitter, and YouTube are verified."

Reason: Multiple official emails and active social media accounts verify real business identity.

Domain Registration and Security

Score: 90/100
Passed

"Registrar is reputable NameCheap with strong DNS configurations and current certificate issued in December 2025."

Reason: Domain age since 2008, valid SSL certificate, and proper DNS records support authenticity.

Reputation and Scam Indicators

Score: 85/100
Passed

"Google Safe Browsing, crypto scam databases clear; user reviews emphasize professionalism despite some refund and service complaints."

Reason: No blacklist entries or scam reports found; user feedback is mostly positive.

Legal and Trademark Check

Score: 75/100
Passed

"No disputes involving consumer issues found, reducing risk of legal reputational problems."

Reason: No user-related lawsuits or trademark conflicts detected, but a patent lawsuit exists unrelated to customer trust.

Your Next Steps

  • 1
    Use the official site for courses and verify subscription terms carefully.
  • 2
    Check user reviews for specific course quality before purchase.
  • 3
    Be aware of refund policies prior to committing.
  • 4
    Use provided contact emails for customer support if needed.
  • 5
    Monitor any updates on the platform's ownership or service changes.

Evidence & Citations

🕵🏻 Keep investigating

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